Senior Executive-Business Process & Service Excellence -Quality Excellence

EXL


Date: 15 hours ago
City: Cebu City
Contract type: Full time
Are you ready to drive results through leadership, people, communication, and influence? You have found the right team!

The Global Custodian Services Contact Center for Treasury Services and Transfer Agency is responsible for providing comprehensive client service and support to clients of a global custodian firm. The team’s main responsibility involves resolving inquiries, offering guidance, executing instructions, solutions, and strategies while ensuring clients receive personalized and attentive service. The Assistant Manager must possess strong communication skills, financial acumen, and a commitment to effectively coach specialists to help bring a positive ripple effect to the organization’s success.

The team is a client-service-driven organization whose talented and engaged team is dedicated to providing the most competitive services with the highest standards of ethics, and client service.

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