Senior E-commerce & Marketing Executive (Hybrid)

TigerUX


Date: 2 weeks ago
City: Quezon City
Contract type: Full time
SENIOR E-COMMERCE & MARKETING EXECUTIVE

Responsibilities

  • Oversee e-commerce platforms (Amazon, Shopify, etc.), manage digital marketing campaigns across different platforms, analyze performance, and collaborate with teams to drive sales and ensure brand consistency.
  • Process and fulfill orders across multiple platforms; monitor inventory, request replenishments, and handle manual or automated order tasks.
  • Manage Amazon FBA/Seller Central and FBM orders, handle lost/damaged claims, coordinate frame replacements, affiliate requests, and internal frame purchases.
  • Update MSRP, manage listings and discounts on Shopify, maintain Amazon account health, and resolve marketplace or fulfillment issues with partners.
  • Identify lost or damaged items, initiate and track claims, resolve disputes, and manage chargebacks with proper documentation.
  • Support the Customer Service team with product/order inquiries and monitor high-risk or unfulfilled orders.
  • Generate and update sales reports, maintain KPI dashboards, and track chargebacks/fraud.
  • Identify workflow inefficiencies, develop and update SOPs, and maintain a centralized repository for procedures and essential resources.
  • Monitor competitors' pricing, product strategies, and promotions to adjust accordingly.
  • Collaborate with Customer Service, Web Development, and Third-Party Logistics teams to improve e-commerce operations.

Requirements

  • Bachelor’s degree in marketing, Business Administration, E-commerce, or related field.
  • Proven experience in e-commerce management and digital marketing.
  • Proficiency in digital marketing tools, analytics platforms, and e-commerce systems.
  • Strong written and verbal communication skills.
  • Creative, detail-oriented, and capable of managing multiple projects.
  • Ability to analyze data and generate actionable insights.

Must Have Experience

  • Amazon
  • Shopify
  • US Market

Location: Avida Centera Tower 4, Mandaluyong City

Work Schedule/Set-up

  • Hybrid
  • 9:00 PM – 6:00 AM / 10:00 PM – 7:00 AM

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

AVP FC Risk Stewardship

HSBC Global Services Limited, Quezon City
2 hours ago
Some careers shine brighter than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organizations in the world, with operations in 62 countries and territories. We aim to be where the growth is, enabling businesses to thrive...

Learning

HSBC Global Services Limited, Quezon City
1 day ago
Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to...

Specialist I, Accounts Payable-3

Copeland, Quezon City
4 days ago
About UsWe are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology...