Senior Client Services Associate

This Senior Client Services Associate performs day-to-day tasks/activities from pre to-postdelivery/construction of ALVEO projects under the close supervision of the Immediate Superior. He/she is responsible for handling, analyzing and/or resolving any issues or complaints that may emerge throughout the customer's life cycle. This role also involves building and maintaining long-term relationships with clients to drive results and high-quality living experience.

Minimum Qualifications

• Graduate of Bachelor’s Degree in Business Administration/Management or any business course.
• Atleast 1-2 years of relevant experience in real estate development firms/other related industries. May accept fresh graduate with good scholastic record and with leadership potential.
• Proficient in all aspects of communication including oral, written and presentation skills.
• With problem-solving and analytical skills.
• Proficient in various software applications such as SAP, Smart Sheets, MS Office applications – MS Excel, PowerPoint, and Word or other accounting software/application.
• Can deal and handle non-critical problems relevant to client services operations.
• With knowledge and understanding of Client Services, market/competition trends, and business processes/operations.
• With proactive, result-driven and process approach mindset as well as a proven track record in driving and achieving business objectives and results.
• Keen on details specifically on different aspects of client services operations.