Senior Business Analyst, Supply Chain Transformation for Awesome CX by Transcom - Davao
Awesome CX

Awesome CX by Transcom is looking for talented individuals like you to join our awesome team! Be a Senior Business Analyst, Supply Chain Transformation for our Awesome CX by Transcom Davao site. This role will focus on developing strategic initiatives that will revolutionize our supply chain processes and systems.
Key Responsibilities:
● Lead the analysis and design of supply chain transformation projects, ensuring
alignment with business goals and objectives.
● Collaborate with cross-functional teams to identify opportunities for process
improvements and cost reductions.
● Develop detailed business requirements and specifications for new systems and
processes.
● Conduct comprehensive data analysis to support decision-making and strategic
planning.
● Manage project timelines, budgets, and resources to ensure successful
implementation of transformation initiatives.
● Perform as-is/to-be process mapping to visualize current and future state
processes.
● Conduct gap analysis to identify discrepancies between current and desired
performance.
● Develop and implement gap resolution strategies to bridge identified gaps.
● Provide expert guidance and mentorship to junior analysts and team members.
● Communicate effectively with stakeholders at all levels to ensure buy-in and
support for transformation efforts.
Join our Awesome CX by Transcom Family as a Senior Business Analyst, Supply Chain Transformation!
What we are looking for:
To be successful in this role you must have:
● Bachelor's degree in Business Administration, Supply Chain Management, or a related field. Master's degree preferred.
● Minimum of 5-7 years of experience in supply chain management, with a focus on transformation and process improvement.
● Proven track record of leading complex projects and driving significant improvements in supply chain performance.
● Strong analytical skills and proficiency in data analysis tools and software.
● Excellent communication and interpersonal skills, with the ability to influence
and collaborate effectively.
● Experience in the Skincare/CPG industry is highly desirable.
What Life at Awesome CX by Transcom is like
Awesome CX by Transcom inclusive culture is rooted in wellness & fun. Culture doesn’t equal perks! We've got great amenities, suited to every need. You’ll be hard pressed to find a company that doesn’t say they have great culture, so what makes us different?
Wellness:
At Awesome CX by Transcom, we want to take care of our greatest assets, our people! We are sure to prioritize the whole person, not just their professional life, but their personal one as well. Knowing that happy and healthy employees make top performers.
The health and well-being for all Awesome CX by Transcom team members is, and will remain, our greatest priority. Accessibility to health care means an onsite care center, STD testing, as well as insurance equality for everyone to ensure that every person has peace of mind.
One of our core values is “good vibes”. We like to think that we provide an awesome environment to support as many good days as possible. However, on the inevitable, yet occasional bad days, we offer resources such as an in-house psychologist, mental health courses, as well as a dance and yoga studio to help give our team a boost.
Free daycare facilities give our teams one less thing to worry about while at work. By providing a safe place for kids to learn, play, and grow, Awesome CX by Transcom helps the parents on our teams focus on their work knowing their kids are well taken care of.
True to our value of “Keeping It Real” we encourage our team members to come as they are and be their authentic selves at work. We celebrate each other’s differences, whether that is by honoring a cultural holiday or celebrating Pride month!
Career Development - At Awesome CX by Transcom, we look to support our customer experience specialists just as much as they are committed to supporting your customers. A vast variety of training and education give our agents the tools they need to thrive and succeed.
Awesome Cares - community involvement and charitable contributions The importance of giving back to our community is embedded in our DNA, which is why one of our values is “Do the right thing”. We take responsibility for the impact we can make on our brands, our people, and our planet.
Fun:
At Awesome CX by Transcom we work hard, we play harder! After all, what’s life without a little fun? We believe that a culture that creates long lasting happiness is a culture that delivers client results. Our in-office amenities and team building excursions contribute to Awesome CX by Transcom’s cool-ture.
Work doesn’t have to be boring… We bring the fun to the workplace…
- Life size chess board
- Putting green
- Waterfalls
- Dance and yoga studio
- Pingpong tables
- Cafes
- Collaborative Workspaces
- Dog friendly
Our teams are more like family. That’s in large part due to our team building events and off site excursions. From fun happy hours after work, to amazing sightseeing trips, there’s so much we have to offer to bond our team together.
Year end party - honestly, we can’t even explain it. You’d have to see it to believe it. This is an unforgettable time of year for our teams to get together and celebrate their accomplishments.
Dog friendly office spaces. Our workspaces are so fun your furry friends will even want to join, and they’re welcome. Just think about it - bring your dog to work every day, everyday!
Our dedication to ensuring employee happiness goes above and beyond. And by that, we mean that we have a whole happiness team whose job is to bring joy into the office. From celebrating team members’ birthdays, to recognizing amazing accomplishments, the happiness team is there to put a smile on everyone's face!
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