Senior Benefits Specialist

We're on a mission to be a Force For Good, through our People, Products and Purpose at Nuix.

This extends to our People. We're fiercely passionate, love working at pace, thrive in ambiguity, live, and breathe outside of the box, and above all are good humans.

We're determined to make a positive difference in the world, whether through our solutions which help the top companies, governments and agencies find the truth and combat illegal activities, or through our people who care about contributing and giving back both within, and outside, of Nuix. We are a Force For Good.

We're selective about who comes on board, and you should be too. But if the above sounds like a match, get in touch today and get ready for the possibility of starting a once-in-a-career journey.

Role Overview:

We are seeking a resourceful, proactive, and solutions-oriented Benefits Specialist to join our People & Culture (P&C) team in Manila. This standalone role will serve as the primary point of contact for benefits administration across our global locations (currently spanning 8+ countries), with a particular focus on U.S. and UK benefits compliance and employee support.

You will thrive in a fast-paced, sometimes ambiguous environment where building from scratch is part of the job. You will play a key role in shaping our global benefits infrastructure by creating, optimizing, and documenting scalable benefits processes that support operational excellence and employee satisfaction You enjoys collaborating with external vendors and internal stakeholders to deliver seamless, employee-centered benefits experiences across global teams.

Location:

This person can be fully remote in Manila.

Key Responsibilities

• Regulatory Compliance: Ensure ongoing compliance with all applicable benefits-related legislation, including U.S. laws (e.g., ACA, ERISA, COBRA, HIPAA) and country-specific regulations. Monitor legal and regulatory updates, maintain audit-ready documentation, and collaborate with internal stakeholders and external vendors to ensure adherence.
• Global Benefits Administration: Own and coordinate the administration of employee benefits across all locations, working closely with regional P&C, vendors, and brokers to ensure timely, accurate, and compliant program delivery.
• Process & Policy Development: Lead the development and documentation of benefits-related workflows, SOPs, and internal policies for a scalable, consistent, and compliant global benefits function. Proactively identify and resolve process gaps to improve operational efficiency and mitigate compliance risks.
• Employee Support: Serve as the go-to resource for employee and internal team inquiries related to benefits. Provide accurate, empathetic, and timely support across all regions and time zones.
• Vendor Management: Manage relationships with benefits brokers, insurers, and third-party administrators. Coordinate renewals, resolve escalations, and ensure vendors meet agreed service levels.
• Communication: Create and maintain clear, engaging employee communication materials to help team members better understand and utilize their benefits.
• Project & Program Support: Lead and support key benefits projects such as annual open enrollment, new country launches, benefits harmonization, and other initiatives that enhance the employee experience and our total rewards offering.

Required Skills, Knowledge and Expertise

• Minimum of 5+ years of experience in U.S. benefits administration, with demonstrated expertise in compliance, vendor coordination, and employee support.
• Solid understanding of global benefits administration processes, with a track record of identifying and implementing process improvements.
• Excellent written and verbal communication skills, with a proactive and solution-oriented approach to problem-solving.
• Experience using benefits platforms such as PlanSource and HiBob; prior experience working in a global organization is a strong advantage.
• Proven ability to manage multiple tasks and deadlines while maintaining accuracy and attention to detail.
• Strong interpersonal skills with the ability to build relationships and collaborate effectively with internal stakeholders and external partners.

Nuix is an equal opportunity employer including for Veterans and People with Disabilities. Don’t let imposter syndrome hold you back! We welcome all applications and are a flexible employer.

We strive to make any required adjustments where possible to make the process fair and equitable for everyone. If you need any accommodations throughout the interview process, please note this in your job application.

About Us

Nuix is on an incredible journey of transformation, aligning our strengths with our ambitions to pursue greater opportunities. To find out more about who we are and what we are doing, please visit our web page.

https://www.nuix.com/

As we expand our global team and extend our skills and expertise, we are unified as one Nuix team guided by our shared values.

Nuix Vision

Finding Truth in a Digital World.

Nuix Mission Statement

Nuix creates innovative software that empowers organizations to simply and quickly find the truth from any data in a digital world. We are a passionate and talented team, delighting our customers with software that transforms data into actionable intelligence.

Nuix Values

• TAKE OWNERSHIP
• RESILIENT
• UNAFRAID
• TEAM NUIX
• HERO OUR CUSTOMERS

We believe in these principles and seek to weave them into the fabric of our daily work at Nuix. In doing so, we co-create a dynamic and purposeful company culture that we can be proud of and want to belong to.

**Nuix is an Equal Opportunity Employer**