Senior Accounts Receivable Specialist

Discover your 100% YOU with MicroSourcing!

Position: Senior Accounts Receivable Specialist

Location: MOA, Pasay

Work setup & shift: Hybrid | Dayshift

Why join MicroSourcing?

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
  
  

Your Role

As a Senior Accounts Receivable Specialist, you will:

Operations

• Collect Account Receivables from Corporate Clients, Online Travel Agencies, and Wholesalers, ensuring correct rates are recognized, collected, and reflected on the accounts receivable ledger once the folio is picked at the end of the guests’ stay/departure date. This includes CTA (Charge to Account), Agent Chargeback, and Permanent Chargebacks for companies and agencies that have approved credit accounts.
• Process payments for OTA commissions
• Audit quality of tasks performed (invoices actioned) by Junior AR specialists.
• Attend fortnightly and monthly AR review with AU Finance team to discuss comments/challenges on invoicing, collections, folio picking and others that the team is facing.
• Complete daily target for number of invoices processed including adjustments such as chargebacks, discounts, rate differences, etc.
• Ensure all group handovers are thoroughly reviewed to confirm the correct MOP is applied and that allocations are accurately assigned to the appropriate team member.
• Any other tasks assigned by National AR Manager, Area AR Manager, Financial Controller, and CCOM.
  
  

Communication

• Ensure that communication with customers, employees and others is honest, open and professional
• Communication with Hotel Managers and Head Office departments on a regular basis as appropriate.
• Foster a harmonious relationship between properties and the Central Reservations and Accounts Receivable Office.
• Notify the National AR Manager, Area AR Manager, Financial Controller, and CCOM of any issues immediately as they arise and provide appropriate solutions.
  
  

What You Need

Non-negotiables

• At least 2nd year College Level of any Business, Accounting, or other financial courses.
• One (3) to three (5) years of relevant Accounts Receivable and Collections experience preferably in a BPO or Financial Firm set up.
• Knowledgeable in Computer applications.
• Proficiency with MS Office applications (i.e. MS Word, Excel) and other call centre-specific software / systems (i.e. 8x8, Dynamics, Property Management System).GDS experience is a plus.
• Accounts Receivable Experience
• Excellent oral and written communication skills.
• Fluency in the English language.
• Adaptive to changing work schedules and working hours.
  
  

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply