Security Technician

NUSTAR Resort


Date: 2 weeks ago
City: Cebu City
Contract type: Full time
Department

Security Technical

Employee Type

Probationary

Job Responsibilities

  • Reporting to Supervisor, Security Technical is responsible for the installation and configuration of the systems and maintenance allocated to support Security, Surveillance, Gaming operations, and Hotel operations within the property. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, volunteers, and Partners to perform their duties securely and efficiently. Technician, Access Control will assist technical and operational teams; and support of operations staff in executing, testing and maintaining the security technology solutions.
  • The Technician, Security Technical is responsible for effective provisioning, installation, configuration, operation, and on-going maintenance of security technology systems software and related infrastructure including:
  • Security and Access Control systems
  • Key Managements Systems
  • Hotel Guest Locking
  • TETRA Radio System
  • Standard Operating Procedures
  • Contractor and Visitor Management
  • Operational Functions:
  • Main responsibilities will include:
  • Manage and maintain the Security Alarm, Access Control, Key Management, Radio communications systems as well as other aspects of the security system.
  • Manage and maintain the security database.
  • Manage and administer the security ID and access badging.
  • Conduct troubleshooting and preventive maintenance for the system.
  • Manage all related documentation.
  • Work closely with the security team to achieve objectives.
  • Performs daily operational activities, which include:
  • Performs Moves, Adds, and Changes for devices.
  • Administer security services, technology, devices, and sites.
  • Performs patches.
  • Performs upgrades.
  • Works with technical team, hardware and software vendors to resolve problems.
  • Manage and resolve outages, which include:
  • Administrate works requests for security technology.
  • Regular reporting of status and problems to supervisor.
  • Assign problem ownership.
  • Perform post-issue follow-up as needed.
  • Engage vendor account service manager for escalation issues.
  • Conduct troubleshooting and preventive maintenance for the system.
  • Provide project and proactive technical support.
  • Must be flexible and provide occasional weekend and off-hours support, as well as participating in on-call rotations.
  • Compile metrics reports as required.
  • Manage and maintain all related documentation.
  • Participate in technical meetings, scheduled client meetings, or vendor review meetings.
  • Coordination of other services and systems including Lockers, Helpdesk, liaison with Information Technology; Network Performance monitoring, and any other technical services as required from time to time.
  • Perform all duties as directed by the Senior Manager, Security System, or the delegated authority and in accordance with all Policies and Procedures, laws, and regulations applicable to the Department and NUSTAR Resort and Casino.

Qualifications

  • Must have an experience in customer services, preferably in security, IT, electronics, automation, or related fields.
  • Previous experience administering security technologies including Access Control, Security Alarm Systems, and Key Management Systems preferred, Building Management Systems, Fire Alarm Systems, and Property Management systems would be an advantage.
  • Knowledge with Windows based operating systems and all associated desktop hardware and software.
  • Tertiary level desired.
  • Strong verbal and written English language skills is essential.
  • Must be able to work in a team environment and be able to interact with customers, and teammates and collaborate together to ensure plans and identified solutions meet customer needs and expectations.
  • Must be able to manage projects within the scope of responsibility, be able to prioritize project plans and deliverables, as well as be able to multi-task for multiple customers in a fast-paced environment.
  • Must be able to learn new concepts, skills, and tools in a relatively short space of time.
  • Must be able to handle high pressure environments while keeping a smile and a good sense of humor.
  • Be able to identify, analyze and devise solutions to infrastructure system problems.
  • Must have effective communication skills including written, verbal, and listening.
  • Must be able to interact with clients, leadership, technical support, and operation personnel in a professional manner.
  • Must be Detail-oriented.
  • High commitment to delivering customer service.
  • Encourage team unity.
  • Communicate effectively.
  • Display a high level of integrity.
  • Maintain discretion.
  • Self-motivation towards personal performance.
  • Good computer hardware, software, WAN/LAN, and MS Office skills.
  • Proven ability to build relationships with clients, users, and colleagues.
  • Knowledge of Security systems is an advantage.
  • Knowledge of network and operating system administration and knowledge of application support.

Experience Range Range (Years)

0 - 1 years

Job posted on

2025-09-26

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

SAP S/4HANA Supply Chain Consultant_Cebu

Accenture, Cebu City
2 days ago
Ready to join Accenture’s team of empowered people? We’re looking for candidates with the following skills and experience for this role. Do you fit the profile? If you do, we’d love to hear from you! In adherence to Accenture’s process of Identity Verification, your resume or CV must include your photo to ensure the accuracy of your application. Who we...

TikTok Influencer Marketing Assistant

TalentPop App, Cebu City
2 weeks ago
Help Brands Shine on TikTok – Join Us as an Influencer Marketing Assistant!About UsAt TalentPop, we help eCommerce brands grow by connecting them with skilled, remote professionals who support their marketing and customer experience needs. We're looking for a creative, organized, and TikTok-savvy assistant with at least 1 year of experience in influencer marketing or customer support to join our...

Business Relationship Officer

RCBC, Cebu City
3 weeks ago
Job SummarySupports the Business Center's volume objectives through account acquisition and cross-selling of YGC products. Willing to be assigned in Tuguegarao Branch.How will you contribute?Assist the Branch Manager in achieving sales goals.Prepare monthly and daily sales call plans and reports and ensure correct recording of action plans and other essential information.Develop effective sales activities to help market retail banking products.What...