Security Operations Centre Analyst L1

JOB TITLE: Security Operations Centre Analyst – Level 1 (Philippines)

The Level 1 (L1) Security Analyst role directly reports to the SOC Manager. As an L1 Security Analyst, they will play a crucial role in ensuring the security and integrity of our client’s information system and overall infrastructure. Operating in a 24x7x365 environment, they will be a part of a dynamic team responsible for monitoring, escalating as needed and providing resolution or recommendation to the company’s client, while working in ticket-based system support flow.

Role responsibilities and Expectations:

• Responsible for monitoring assets and security events generated by the SIEM and other data collection means.
• Monitor email alerts or notification
• Perform initial analysis and triage of security incidents to determine the severity and impact.
• Acts as the first line of defense in protecting the client’s information systems from internal and external threats.
• Respond promptly and in a timely manner to security incidents and alerts, escalating incidents or issues as necessary to ensure SLAs are met.
• Collaborate with clients during security incidents, providing guidance and support to mitigate the impact and prevent future occurrences.
• Document incident details, investigations, and recommendations provided to the client.
• Ability to multi-task and work on and progress multiple tickets, meet the operational and service level targets.
• Willingness to learn, absorb and correlate technical information and then be able to interpret and simplify it.
• Well organized and able to leverage best practices, able to thrive in a fast-paced environment, and most importantly, can approach problems with a can-do attitude and the ability to work independently.
• Amendable to work in a rotational shift schedule (Day/Mid/Night Shifts)
  
  Required Skills and Experience:
• Bachelor’s in Computer Science, Computer Engineering, Network Security, Information Security, Information Technology Degree or equivalent is required.
• Strong verbal, written and interpersonal communication skills.
• Strong understanding of cybersecurity principles and technologies.
• Strong analytical and problem-solving skills.
• Experience in Azure, Azure Sentinel and MS Defender is a plus.
• Self-managed and team oriented.
• Applications with 1 to 3 years of work experience in a technical support or SOC Level 1 analyst role.