Security Investigator II

Alorica


Date: 1 week ago
City: Quezon City
Contract type: Full time
Job Functions:

  • Conduct Alorica Security internal investigations; interview employees to further investigation findings, document results and present to internal and external partners - 80%

  • Alorica Security Support - 20%

Key Job Responsibilities:

  • Conducts fraud / theft / misconduct / policy violations / security related / workplace violence investigations, record analysis, interviewing and report writing, while providing guidance and working in conjunction with business partners to include human resources, operations, client solutions, quality assurance, and legal

  • Manage and prioritize a large and varied case load effectively and efficiently.

  • Enters, submits, and documents Alorica Security related incidents into internal case management system.

  • Leads and participates in employee witness and suspect interviews in relation to internal investigations.

  • Document and report all investigative activities within an electronic case management system.

  • Partners / collaborates with cross-functional stakeholders in each phase of the investigation process, as appropriate.

  • Provide advice, guidance, subject matter expertise, and appropriate solutions for theft/ fraud / misconduct risks / policy violations and other global security related investigations.

  • Reviews, analyzes, and summarizes internal reports related to the investigation to corroborate findings, as needed

  • Facilitates Alorica Security investigations and security incident reporting training to internal business partners, as needed

  • Knowledge of company policies (i.e., Clean Desk policy, Social Media policy, Alorica Security and other policies) and promote compliance, safety and integrity to employees.

  • Perform other duties as assigned by management.

EDUCATION:


  • Bachelor's Degree or equivalent in relevant work experience - Required

EXPERIENCE:


  • 2 - 3 yrs

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