Scheduler

Discover your 100% YOU with MircoSourcing

Position: Workforce management

Location: Cyberscape Beta, Ortigas, Pasig

Work setup & shift: DayShift / Onsite

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
  
  

Your Role: Workforce management (Scheduler)

Job Responsibilities

The Scheduler plays a pivotal role in ensuring the efficient and timely delivery of care services. The primary purpose of this role is to manage and coordinate the scheduling of staff to ensure optimal coverage for all services, in alignment with the needs of our clients and operational requirements. The Scheduler is responsible for creating and adjusting schedules to accommodate staffing levels, managing leave requests, and addressing any coverage gaps or emergencies. By effectively balancing staff availability and care and service requirements, the Scheduler supports the seamless operation of the organisation, contributing to the delivery of high-quality, person-centered care. Additionally, the Scheduler will foster a positive work environment by facilitating clear communication between staff and management, ensuring that the team is well informed and supported.

Qualifications

• Relevant qualifications in administration or other relevant field. Willingness to complete additional education/courses as required
  
  

Experience and Requirements:

• Excellent verbal and written communication skills.
• Ability to work with vulnerable, aged, and disadvantaged people.
• Strong knowledge of Microsoft Office Suite.
• Exceptional organisational skills.
• Professional and friendly phone manner.
• Ability to follow documented procedures.
  
  

Key Responsibilities:

• Liaise with clients to understand their preferences of workers and times of service.
• Liaise with Care Managers to ensure service requests and provision are within approved budgets
• Support the maintenance of client and staff documentation and records Liaise with staff regarding their availability.
• Undertake scheduling (rostering) of shifts in accordance with industrial agreements/awards.
• Support the sales of services to clients by advocating service provision.
• Change shifts/appointments to suit client and staff availability.
• Send out service reminders to clients and staff.
• Provide administrative support.
• Contribute to Policy review and implementation.
• Foster, build, and work within a cohesive team of staff that are committed to providing excellent of service.
• Promote Carexcell at every opportunity within the community.
• Identify and communicate opportunities for expansion and additional service delivery to the leadership.
• Any other activity as directed by the Managing Director or their delegate
  
  

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About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply
  
  

As the Executive Assistant (EA) to the CEO, you will serve as comprehensive administrative and executive support to the Cofounders/CEO of Luxury Promise. The ideal candidate will be an exceptionally resourceful team player, capable of thriving in a dynamic, fast-paced environment, often under pressure, while staying flexible, proactive, and efficient. This role requires a forward-thinker who can anticipate challenges, with a solution-based mindset. Confidentiality, agility, dedication, and a passion for innovation are paramount in this role.