Scaled Sales Associate, SMB

Overview

Atlassians have flexibility in where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, as part of being a distributed-first company. To help our teams work effectively, you must be located in the Philippines for this role.

Scaled Sales Associates play a crucial role in guiding customers through their Atlassian cloud journey. The primary objective is to demonstrate to SMB customers how Atlassian products can effectively support their objectives. Operating at scale, Sales Associates are expected to advocate for their customers, offering valuable insights to our product and engineering teams to enhance the customer experience. This collaborative effort is closely coordinated with our Product specialists and Marketing organization.

Sales Associates are known for their customer-centric approach and innovative thinking. They are adept at managing resources efficiently to cater to the requirements of our top 30,000 SMB customers.

As a Sales Associate, you will directly report to the Sales Manager within your geographical region. This position is remote, offering flexibility and autonomy.

Responsibilities

• Be Atlassian's main point of contact for designated SMB accounts.
• Develop and implement territory plans geared at both maximising expansion opportunities across a wide portfolio of products and ensuring a high bar of customer success.
• Build strategic relationships with customers and articulate how our value proposition addresses their challenges, strategy and needs.
• Provide regular accurate sales forecasts, reports, and updates to management.
• Stay updated on industry trends, market dynamics, and competitor activities within the US market.
  
  
  

Qualifications

• 3+ years of experience in outbound sales in a quota-carrying B2B software sales role
• Proven track record of exceeding performance targets
• Building and leading territory & strategic account plans
• Proficiency in using sales tools such as CRM software (e.g., Salesforce) and prospecting tools
• Comfortable working in a fast-paced, dynamic environment and adapting to changing priorities.
• You have a do-it-right mentality with a customer-centric mindset.