Sales & Support VA
TalentPop App
Date: 10 hours ago
City: General Santos
Contract type: Full time
Remote
We're Hiring: Sales and Support Virtual Assistant (VA)
Remote | Full-Time | E-commerce Support
At TalentPop App, we partner with fast-growing e-commerce brands to deliver exceptional sales and customer support that drives conversions and builds loyalty. We are currently looking for a Sales and Support Virtual Assistant (VA) to join our remote team.
If you have a background in sales or customer service and are highly organized, tech-savvy, and motivated to help customers find the right solutions — this role may be a perfect fit.
IMMEDIATE ACTION REQUIRED: APPLICATION FAST-TRACK!
To ensure your application is reviewed by the **Recruitment Team**, you must follow these critical steps exactly. **Applications that do not choose 'Brand Concierge' and enter the correct code WILL NOT be reviewed.**
Remote | Full-Time | E-commerce Support
At TalentPop App, we partner with fast-growing e-commerce brands to deliver exceptional sales and customer support that drives conversions and builds loyalty. We are currently looking for a Sales and Support Virtual Assistant (VA) to join our remote team.
If you have a background in sales or customer service and are highly organized, tech-savvy, and motivated to help customers find the right solutions — this role may be a perfect fit.
IMMEDIATE ACTION REQUIRED: APPLICATION FAST-TRACK!
To ensure your application is reviewed by the **Recruitment Team**, you must follow these critical steps exactly. **Applications that do not choose 'Brand Concierge' and enter the correct code WILL NOT be reviewed.**
- When selecting the position during your application, please choose “Brand Concierge” from the list of available roles.
- In the application form, you’ll be asked for an application code – please enter SSVA in that field.
- Provide real-time support to customers via live chat, email, SMS, and phone
- Recommend products, assist in purchase decisions, and identify upsell/cross-sell opportunities
- Manage order inquiries, including shipping, tracking, returns, and refunds
- Update CRM tools and track customer interactions accurately
- Represent each e-commerce brand in a way that reflects their tone and values
- Share customer feedback and insights to improve sales processes
- Collaborate with internal teams to meet performance and service goals
- Minimum of 1 year remote/online experience in sales, customer support, or virtual assistant roles
- Excellent written and verbal communication skills in English
- Comfortable using platforms such as Shopify, Gorgias, Zendesk, or similar tools
- Ability to work independently in a remote, fast-paced environment
- Detail-oriented, proactive, and results-driven
- A personal PC or laptop with an i5 processor or higher.
- A stable internet connection with a minimum of 15 Mbps upload and download speeds.
- A quiet, professional workspace for calls.
- Performance-based raises and commission opportunities
- Paid time off
- Monthly health stipend or an HMO coverage to keep you feeling your best(location-dependent)
- Recognition bonuses for outstanding performance
- 100% remote setup with a supportive, collaborative team environment
- Career development opportunities
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Branch Manager
Global SME Loans Inc.,
General Santos
13 hours ago
DescriptionOversee daily operations of the branch to ensure efficient service delivery.Develop and implement strategies to increase branch profitability and customer satisfaction.Build and maintain strong relationships with customers and the community.Monitor and evaluate employee performance, providing guidance and training as needed.Ensure compliance with financial regulations and internal policies.RequirementsEducational Qualifications: Bachelors degree in Business Administration, Finance, or related fieldExperience Level: 13 years...
Creative Learning Specialist (500 USD Sign-on Bonus)
TalentPop App,
General Santos
2 weeks ago
Ignite the Next Generation of Creative E-commerce TalentTalentPop is the recognized leader in providing high-performance virtual assistance to the world's fastest-growing E-commerce brands. We are seeking a Creative Learning Specialist to design, manage, and deliver the essential training programs that transform great remote talent into best-in-class Creative Virtual Assistants (VAs).This role is for the builder, the coach, and the creative...
Learning & Development Program Manager
TalentPop App,
General Santos
2 weeks ago
About The JobTalentPop, one of the fastest-growing agencies in the E-commerce space, partnering with 700+ global brands like Liquid I.V., is seeking our first dedicated Learning & Development Program Manager. Your mission is to build, launch, and manage scalable professional and leadership development programs for our global remote workforce. You will be the architect of our internal growth curriculum, collaborating...