Sales Support - UK
Acxelsus
Date: 6 days ago
City: Pasig City
Contract type: Full time
We at Acxelsus are on a mission to showcase exceptional Filipino talent globally. Beyond educational credentials and professional experience, we highly prioritize passion, dedication, loyalty, and a proactive attitude towards personal growth. Our foundation is built upon a set of core values - R.I.G.H.T. - representing Reliability, Integrity, Goal-Oriented mindset, Happiness, and Teamwork. These values define our identity and guide our approach to achieving success.
If you are passionate about advancing your career, forging genuine connections, and becoming part of a team committed to your success, join us!
About The Job
Our esteemed client, a leading provider in the construction consumables and hardware products industry, is looking for a Sales Support Order Processor. As a Sales Support Order Processor, you will be responsible for processing customer orders, managing inventory, maintaining accurate records, and ensuring smooth communication within the sales support team. You will play a key role in delivering exceptional service while supporting the growth of the companys brand.
Key Responsibilities
Here at Acxelsus, our people come first. We offer total compensation to ensure our team experience overall wellness and has the financial resources and support they need.
If you are passionate about advancing your career, forging genuine connections, and becoming part of a team committed to your success, join us!
About The Job
Our esteemed client, a leading provider in the construction consumables and hardware products industry, is looking for a Sales Support Order Processor. As a Sales Support Order Processor, you will be responsible for processing customer orders, managing inventory, maintaining accurate records, and ensuring smooth communication within the sales support team. You will play a key role in delivering exceptional service while supporting the growth of the companys brand.
Key Responsibilities
- Order Processing & Inventory Management: Process customer orders promptly, allocate stock for orders, back orders, and stock transfers. Proactively communicate with customers about out-of-stock items and provide updates on expected availability.
- Customer Communication & Data Management: Book customer deliveries efficiently and maintain accurate records of all customer correspondence. Ensure all customer data is continuously updated and accurate across company systems such as Sage 200, CRM, and Microsoft.
- Team Collaboration & Operational Compliance: Collaborate closely with a small sales support team to ensure all tasks are completed in line with company procedures. Uphold high standards of health, safety, and operational efficiency while ensuring compliance with company protocols.
- Education: Graduate of any course.
- Experience: A minimum of 3 years of experience in sales support, order processing, or a similar role is advantageous.
- Technical Skills: Proficiency in Microsoft Office, Sage 200, Dynamics 365, Paninteligence, EDI, and Open ECX; ability to navigate multiple order processing systems efficiently.
- Soft Skills: Enthusiasm, drive, a can-do attitude, strong communication skills, attention to detail, and the ability to work effectively as part of a team. Proactive problem-solving skills to meet KPIs.
- Language: Proficiency in English is essential.
Here at Acxelsus, our people come first. We offer total compensation to ensure our team experience overall wellness and has the financial resources and support they need.
- Market competitive salary and allowances
- Health & group life Insurance
- Fixed weekends off; Dayshift schedule
- Opportunity for Hybrid Setup
- Paid time off and birthday leave
- Learning & development
- Employee recognition
- Work-life balance
- Diverse and positive work environment
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