Sales Support (Microsoft Dynamics 365)

Job Category: Sales

Job Location: Angeles, Pampanga

Explore and grow your skills by being part of a growing International-based team here in the Philippines! If you are looking for a new job opportunity, apply now for this role!

Why you will love working with this Client?

This client is a trusted supplier to the construction industry with innovative products and tailored solutions. A great opportunity awaits you to work with highly professional teams here in the Philippines!

Location / Shift

Angeles Office, Morning Shift

NOTE: You must be willing to work in the office in the above office location to apply for this position

Job Description

We are looking for a Sales Support who will provide sales support to our sales team. The support provided by this role is critical in enabling the business to achieve our world class levels of customer service and maintain sales growth.

Key Responsibilities

• Assist the sales support team to manage all customer and sales team member requests received
• Process customer sales orders via e-mail, ensuring accuracy
• Liaise with customers via email
• Process quotes for customers, ensuring correct cost and margins are applied
• Prepare excel files for the team for quote calculation review
• Maintain accurate sales and purchasing records in Trello
• Manage activities related to sales orders including back orders and customer communication.
• Creation of new customer accounts in ERP
• Setup price files (sales agreements) into ERP
• Entry of activities into CE on behalf of the sales team
• Manage activities related to quotes and opportunities in the CE
• Help manage quotes, leads and opportunities in the CE
• Upkeep of customer and sales data in ERP & CE, ensure we are maintaining accuracy and integrity
• Enter all customer related activities in CE
• Assist the Senior Leadership Team and the National Sales Team Leader with varying tasks as required
• Assist in maintaining new and active commercial building projects/potential prospects in CE
• Take minutes and action items from team meetings when required
• Help drive efficiency and effectiveness through the end-to-end Sales process, identify areas of inefficiency and present solutions to mitigate
  
  

Qualifications

• Demonstrable experience in administrative or sales support role(s)
• Experience working in busy high-volume roles
• Good working knowledge of Microsoft Office products
• Working knowledge and experience using Microsoft Dynamics 365
• Previous exposure to a sales environment would be highly regarded
• Professional Tertiary Qualifications: A qualification in a business-related field (Desirable)
• Positive and proactive attitude
• Friendly, customer focused attitude
• Strong numerical skills
• Strong verbal and written communication skills
• Diligent with a high level of attention to detail
• Results focused
• Self-motivated and able to work alone or as part of a team
• Ability to multi task and show initiative
• Quick learner with ability to think on your feet
• Willing to challenge the status quo and look for smarter ways of doing things
• Ability to effectively prioritise tasks
• Exhibit and live out the company values of all interactions with all people being:
• – With honesty
• – With loyalty
• – With humility
• – With positivity
• – Whilst striving for excellence
  

Why join optiBPO?

optiBPO is an exciting workplace where you will be surrounded by smart, talented, and motivated professionals that supports clients across Australia, New Zealand, United States, Canada, United Kingdom, and Europe. optiBPO helps clients in planning, building, and managing dedicated offshoring teams in the Philippines.

Enjoy great perks and benefits such as in-house medical team and HMO coverage. We maintain a healthy workplace that promotes collaboration, creativity, and teamwork. It is important for us to help you advance your career by elevating growth strategies and learning opportunities throughout your career journey with us.