Sales Quality Trainer (BPO) - Mandaluyong - Up to 50K
weSource Management Consultancy Firm
Date: 1 week ago
City: Mandaluyong City
Contract type: Full time
We are looking for Sales Quality Trainers to work for a BPO company in Mandaluyong City
This is an Onsite role that follows a Shifting Schedule
Salary pays up to 50K depending on experience and interview results
Minimum Requirement of at least 3 years as a Trainer for any sales account in a BPO setup
Requirements:
This is an Onsite role that follows a Shifting Schedule
Salary pays up to 50K depending on experience and interview results
Minimum Requirement of at least 3 years as a Trainer for any sales account in a BPO setup
Requirements:
- Minimum of 2 years in college
- At least 3 years in sales program as a Trainer in a BPO set-up
- Must have at least 2 years inbound/outbound Sales experience
- Extensive customer service experience in a BPO setting or similar environment
- Knowledgeable of and exhibits great interest in the latest trends in consumer electronic
- Exceptional verbal and written communication skills
- Review and analyze current sales process functions, Identifying strong existing sales talent within the business.
- Hold sales open events within the company to allow new potential sales talent to move into a sales-focused role.
- Develop effective plans to improve various aspects of the sales training available in the company.
- Oversee and manage the company's new hire training programs for sales personnel.
- Lead the team members in training sessions and answer any questions they may have.
- Develop and implement effective training plans, content for training sessions, and matrixes to keep track of staff training.
- Use industry techniques to train sales personnel, including objection handling, product knowledge, and other related techniques.
- Collaborate with various departments to identify and solve potential issues relating to training and staff coverage.
- Collate data and information from various departments and use them to curate accurate training reports.
- Work with various department managers and executives to present and discuss information on training performance.
- Ensure continuous improvement plans are in place for regular training and development of sales personnel.
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