Sales Coordinator I
RELX
Date: 3 weeks ago
City: Manila
Contract type: Full time
About the job:
- The Sales Support Coordinator will work directly with the sales team on all stages of the sales process including pipeline management, customer onboarding raising non-disclosure agreements for initial customer discussions, co-ordinating and owning the internal process that LNRS follows to answer security questionnaires and similar requests and general support the team require.
- The ideal candidate will have strong communication skills, attention to detail, experience working within a sales environment with excellent time management, forward thinking and ability to adapt and execute new processes. Use of the Microsoft Office packages is a required and use of Salesforce/CRM programs is desired but not required as full training on internal databases will be provided.
- To provide front line support to our clients and new prospects with regards to general enquiries.
- To provide administrative support to the Sales team.
- To prepare proposals, contracts and other documentation for new and existing clients on behalf of the team.
- To prepare pipeline and activity reports on a daily / weekly basis
- To manage our Salesforce system to ensure that all team members’ portfolios and communications are kept up to date and accurate.
- To ensure the smooth operation of new and existing projects by contacting clients and liaising with internal teams within the Company.
- To carry out any general day-to-day duties as and when required to ensure the smooth operation of the sales department.
- Monthly billing submissions – ensure all documentation is submitted on time for billing and invoices
- Experience of working with a Sales team in technology / data services
- Strong administrative and organizational skills.
- Several years of software or data industry and application knowledge.
- Knowledge of the insurance industry would be an advantage.
- Excellent communication and interpersonal skills.
- Ability to effectively identify and communicate technical product requirements.
- Innovative, proactive and intuitive in assessment of customer needs and requirements.
- Excellent customer service skills.
- Ability to multitask, with a strong attention to detail
- Experience with Siebel SFA tools and adept with Excel, Word etc
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