Sales Consultant

We at Acxelsus are on a mission to showcase exceptional Filipino talent globally. Beyond educational credentials and professional experience, we highly prioritize passion, dedication, loyalty, and a proactive attitude towards personal growth. Our foundation is built upon a set of core values - R.I.G.H.T. - representing Reliability, Integrity, Goal-Oriented mindset, Happiness, and Teamwork. These values define our identity and guide our approach to achieving success.

If you are passionate about advancing your career, forging genuine connections, and becoming part of a team committed to your success, join us!

About The Job

Our esteemed client, an accredited training and assessments provider in Australia is looking for Sales Consultant. As a Sales Consultant, you will be responsible for facilitating seamless communication between the sales team, clients, and internal departments. By enhancing the efficiency of sales operations, this position directly contributes to driving revenue growth while ensuring a smooth and exceptional customer experience.

Key Responsibilities

1. Inbox Management

• Respond to email inquiries
• Send follow-up emails for inquiries
• Forward emails to the appropriate department as necessary
  
  
  

2. Bookings & Enrollments

• Process bookings into the system
• Send booking confirmation emails
• Check & upload documents into student records; follow up outstanding items
• Complete necessary forms and paperwork
• Send SMS and emails to tentative to encourage booking
• Call students for attendance confirmation
  
  
  

3. Course Scheduling

• Enter courses into system
• Send link to client contact and manage inquiries if any
• Manage access to clients premises to obtain pre-audit checks
• Ensure that all courses are on the calendar
  
  
  

4. Student Access

• Enrollment of students in the learning management system (LMS)
• Follow-up access for students
• Provide assistance for LMS
• Archive users and intakes
  
  
  

5. Other tasks:

• Act as back up for inbound calls
• Invoice creation
• Sales database management
  
  
  

Qualifications

• Education: Bachelor's degree in any relevant field or courses
• Experience: Hands-on sales experience with at least 1 year of proven success in customer service roles within the BPO industry. Additional experience in office administration and sales support with strong client relationship skills
• Technical Skills: Knowledgeable with Aircall, InDesign, Acrobat Pro, Salesforce, Cloud Assess, or MS 365
• Soft Skills: Outstanding time management, organizational, and problem-solving with the ability to work both independently and collaboratively in a team environment
• Language: Excellent verbal and written communication skills in English
  
  
  

What We Offer

Here at Acxelsus, our people come first. We offer total compensation to ensure our team experience overall wellness and has the financial resources and support they need.

• Market competitive salary and allowances
• Health & group life Insurance
• Fixed weekends off; Dayshift schedule
• Opportunity for Hybrid Setup
• Paid time off and birthday leave
• Learning & development
• Employee recognition
• Work-life balance
• Diverse and positive work environment
  
  
  

Ready to experience the #AcxelsusAdvantage? Join our team today!