Sales and Support VA

TalentPop App


Date: 11 hours ago
City: General Santos
Contract type: Full time
Remote
We're Hiring: Sales and Support Virtual Assistant (VA)

Remote | Full-Time | E-commerce Support

At TalentPop App, we partner with fast-growing e-commerce brands to deliver exceptional sales and customer support that drives conversions and builds loyalty. We are currently looking for a Sales and Support Virtual Assistant (VA) to join our remote team.

If you have a background in sales or customer service and are highly organized, tech-savvy, and motivated to help customers find the right solutions — this role may be a perfect fit.

Key Responsibilities

  • Provide real-time support to customers via live chat, email, SMS, and phone
  • Recommend products, assist in purchase decisions, and identify upsell/cross-sell opportunities
  • Manage order inquiries, including shipping, tracking, returns, and refunds
  • Update CRM tools and track customer interactions accurately
  • Represent each e-commerce brand in a way that reflects their tone and values
  • Share customer feedback and insights to improve sales processes
  • Collaborate with internal teams to meet performance and service goals

Qualifications

  • Minimum of 1 year experience in sales, customer support, or virtual assistant roles
  • Excellent written and verbal communication skills in English
  • Comfortable using platforms such as Shopify, Gorgias, Zendesk, or similar tools
  • Ability to work independently in a remote, fast-paced environment
  • Detail-oriented, proactive, and results-driven

What We Offer

  • Performance-based raises and commission opportunities
  • Paid time off
  • Health stipend or HMO coverage (location-dependent)
  • Recognition bonuses for outstanding performance
  • 100% remote setup with a supportive, collaborative team environment
  • Career development opportunities

To apply: Please include the application code BCS in your submission to be prioritized.

When asked for the position title, select or write Brand Concierge.

Join us at TalentPop App and help shape the future of e-commerce sales and support. Apply today.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

E-Commerce Sales Support Specialist

TalentPop App, General Santos
1 week ago
Join TalentPop App as an E-Commerce Sales Support Specialist!At TalentPop App, we’re redefining the way e-commerce brands connect with their customers. We partner with fast-growing online businesses to provide top-tier customer service and sales support that enhances every step of the buyer’s journey. If you’re someone who takes pride in turning questions into solutions, problems into opportunities, and conversations into...

Supervisor of Patient Accounts-Full Time-Days

Cape Fear Valley Health, General Santos
2 weeks ago
FacilityCFV General Surgery-Village SurgicalLocationFayetteville, North CarolinaDepartmentVillage SurgicalJob FamilyManagementWork ShiftDays (United States of America)SummaryUnder the direction of the Manager of Hospital Billing Services, the Patient Accounts Supervisor has primary responsibility for the coordination and daily supervision of all billing functions. The Patient Accounts Supervisor shall strive to ensure complete continuity of accuracy, productivity, and efficiency in the flow of accounts.Minimum of...

Customer and Sales Engagement Specialist

TalentPop App, General Santos
2 weeks ago
Join TalentPop App as a Customer and Sales Engagement Specialist!Are you passionate about delivering exceptional customer experiences? TalentPop App is looking for a detail-oriented and sales-savvy Customer and Sales Engagement Specialist to support our customers and ensure a seamless shopping journey. If you have a knack for customer service, enjoy assisting shoppers, and are comfortable with e-commerce platforms, we want...