Sales and Account Management Principal

Job Title

Summary of the Role

As the Sales and Account Management Principal for Airport and Border Authorities, you will acquire new customers, expand relationships with existing accounts, and shape a long-term growth strategy in the Philippines. You will act as the primary point of contact and trusted advisor to customers and partners in your territory, representing their needs across Amadeus. You will ensure service excellence, identify growth opportunities, and collaborate across business lines and travel domains to deliver results.

In this job you will

• Build and maintain effective, trust-based relationships with airport and border authority stakeholders, clearly communicating the value of Amadeus solutions.

• Proactively develop new business through outreach, solution presentations, and commercial negotiations; identify opportunities to expand product adoption (upsell) and introduce complementary solutions (cross-sell).

• Manage customer accounts to ensure satisfaction, alignment with agreements, and high-quality service delivery; represent customer priorities internally.

• Lead or support commercial and operational projects that deliver measurable value; review proposals, request for proposal (RFP) responses, and delivery plans, recommending or approving per delegation limits.

• Maintain accurate records in customer relationship management (CRM) systems and ensure timely billing, invoicing, and follow-ups; meet or exceed agreed sales targets.

About the Ideal Candidate

• Proven sales and account management experience in aviation, airport operations, and/or biometrics; adjacent industry experience is welcome.

• Experience selling solutions, including software as a service (SaaS), to airports, airlines, and ground handlers; adept at developing sales strategies and managing end-to-end negotiations and contracts.

• Skilled in stakeholder management, relationship-building with airport operators, clear communication, and customer advocacy.

• Uses data and knowledge of industry trends and regional and cultural contexts to inform decisions; demonstrates autonomy, initiative, and collaborative leadership.

• Proficient with CRM tools and experienced in complex sales and service cycles; motivated, goal-oriented, and committed to continual learning and innovation.

What we offer

A meaningful mission: Help power the future of travel with real-world impact.
Global scope: Work with colleagues, customers, and partners worldwide.
Continuous learning: Benefit from on-the-job learning and formal programs.
A caring environment: Support for both professional growth and personal life.
Competitive rewards: Salary, bonus, equity, and benefits.
Flexible working: Do your best work—where and how it works best for you.
Inclusive community: Diversity, equity, and inclusion are core to how we innovate.
Reliability and trust: We build long-term relationships with customers, partners, and employees.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.