Sales Administrative Specialist (WFH | Night Shift)

The Sales Operations Specialist (Sales Administrative Specialist) will be responsible for ensuring that sales-related activities are executed efficiently and effectively.

Essential Duties and Responsibilities include the following. Other duties may be assigned:

• Supporting the sales team in achieving their goals by managing and coordinating aspects of the sales process.

• Managing the sales pipeline and ensuring that all opportunities are tracked and followed up on in a timely manner.

• Coordinating sales meetings and conference calls, preparing sales presentations, and providing administrative support to the sales team.

• Conducting research on potential clients and competitors, and providing insights to the sales team to help them develop effective sales strategies.

• Providing excellent customer service to internal and external stakeholders and responding to their inquiries in a timely and professional manner.

• Managing the sales database and ensuring that all data is accurate and up-to-date so that sales reports and dashboards track performance accurately.

• Assisting sales and marketing with sales presentations and materials preparation.

• Developing and maintaining a filing system for managing sales databases and updating sales records.

• Collaborating with marketing, proposals, and finance teams on sales-related tasks

Qualifications:

• Manage difficult or emotional client situations; Respond promptly to client needs; Solicit client feedback to improve service;

• Bachelor's degree (B. A.) from four-year college or university, preferably in marketing, commerce, business administration, or healthcare.

• One (1) year of experience in a client facing role with similar responsibilities.

• Experience working with PBM, or related healthcare industries preferred.

• Proficiency in MS Office / Word, Excel, Outlook and PowerPoint.

• Experience with Salesforce.com or other CRM software a plus.