Risk & Compliance Associate - Special Projects
SPLACE BPO
Date: 2 days ago
City: Davao
Contract type: Full time
About the job Risk & Compliance Associate - Special Projects
Risk & Compliance Associate - Special Projects
Rate: $5 per hour
Work Setup: Office-based
Responsibilities
Risk & Compliance Associate - Special Projects
Rate: $5 per hour
Work Setup: Office-based
Responsibilities
- Review and organize existing client KYC ("Know Your Client") documentation.
- Prepare client KYC confirmation records within Salesforce.
- Review returned records, determining approval or necessary updates.
- Manage and sort project documentation, ensuring delivery to internal and external stakeholders.
- Participate in critical meetings and provide updates to project leaders.
- Collaborate with client-facing representatives, addressing questions on documentation, client feedback, and project metrics.
- Initiate tickets for Salesforce Technicians in case of project process disruptions.
- Familiarity with KYC processes, compliance, and project documentation.
- Review, organize, and update client KYC records in Salesforce.
- Work with client-facing teams and provide timely project updates.
- Address process disruptions and escalate issues as needed.
- Manage and distribute documentation to internal and external stakeholders.
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