Rewards Club & Membership Associate

NUSTAR Resort


Date: 1 week ago
City: Cebu City
Contract type: Full time
Department

Rewards Club & Membership

Employee Type

Probationary

Job Responsibilities

  • Welcome, acquire and invite guests to apply for NUSTAR Rewards membership.
  • Be knowledgeable and up to date with NUSTAR promotions and property amenities in order to address customer inquiries.
  • Perform account enrolment and maintenance in patron management system.
  • Accountable for correctness and confidentiality of guest information.
  • Receive customer disputes concerning Club card point reward system and complimentary amenities, based upon specific casino guidelines and the levels of play.
  • Escalate and coordinate for proper resolution of customer dispute, issues, and concerns to superiors and related departments. Likewise follow through to ensure fair and equitable resolutions are achieved.
  • Handle clerical and administrative tasks related to Rewards Club daily operations.
  • Attend daily team briefings and company or department-initiated trainings.
  • Comply with standard operating procedure, employee handbook, PAGGOR regulations and attend all mandatory compliance and training sessions.
  • Perform other job-related duties as requested.
  • Keep the Rewards counter or assigned workspace tidy and observing professional etiquette.
  • Responsible for maintaining a clean, safe and hazard free work environment.

Qualifications

  • Possess good communication skills. Foreign language or dialect is a plus.
  • Team player and of good character.
  • Computer literate and advance knowledge in Microsoft Office.
  • Outgoing personality.
  • Able to work with minimum supervision.
  • Holds good leadership qualities.
  • Must be flexible to work varying shifts and time schedules.
  • One-Two (1-2) years’ experience. Experience in Casino industry is a plus.

Experience Range Range (Years)

1 - 5 years

Job posted on

2024-08-22

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

Engineering Service Manager

NUSTAR Resort, Cebu City
6 hours ago
DepartmentProperty OperationEmployee TypeProbationaryJob ResponsibilitiesExperienced on managing/supervising team of technicians during the shift with regards to Operations and Maintenance of the following HVAC and Electrical Systems:Power GeneratorsPower SubstationChillersCooling TowersPumpsSewage Treatment PlantBoilersAir Handling UnitsFire PumpsFDASBMSUPS for Critical EquipmentEnergy Utility and ManagementQualificationsFull knowledge and understanding of the HVAC and Electrical Systems to ensure safe and continuesOperation.High level of management/supervisory skills as he will...

Join Us as a Financial Agent!

Work Avenue and Business Solutions Incorporated, Cebu City
1 day ago
Be a "Financial Agent" APPLY NOW! Qualifications:Strong communication and interpersonal skills.A passion for finance and helping others.A willingness to learn and adapt in a fast-paced environment.At least HS Graduate/ Senior High School Grad(with diploma/Certificate)Willing to work on holidays, weekends, shifting schedules and extended working hoursNo work experience NeededComputer SavvyKey Responsibilities:Build and maintain strong relationships with clients.Provide personalized financial advice tailored...

Quality Analyst | CEBU

TDCX Philippines, Cebu City
1 day ago
#BeMore!Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore! Top reasons to work with TDCX:Competitive remuneration, great perks, and...