Research Specialist I, PRU

About Cisive

Cisive is a trusted partner for comprehensive, high-risk compliance-driven background screening and workforce monitoring solutions, specializing in highly regulated industries—such as healthcare, financial services, and transportation. We catch what others miss, and we are dedicated to helping our clients effortlessly secure the right talent. As a global leader, Cisive empowers organizations to hire with confidence.

Through our PreCheck division, Cisive provides specialized background screening and credentialing solutions tailored for healthcare organizations, ensuring patient and workforce safety. Driver iQ, our transportation-focused division, delivers FMCSA-compliant screening and monitoring solutions that help carriers hire and retain the safest drivers on the road.

Unlike traditional background screening providers, Cisive takes a technology-first approach powered by advanced automation, human expertise, and compliance intelligence—all delivered through a scalable platform. Our solutions include continuous workforce monitoring, identity verification, criminal record screening, license monitoring, drug & health screening, and global background checks.

Job Summary

This role is responsible for researching the criminal backgrounds that are requested by our clients. This role will build relationships with the court and county clerks, Department of Corrections, Department of Probation and district attorney’s offices in order to obtain the proper background information.

Duties And Responsibilities

• Review and analyze documentation provided by vendors.
• Gauge the estimated time of completion for a criminal record investigation.
• Ability to learn and apply the state and federal FCRA rules to meet client specifications.
• Contact external parties to inquire or request court information or request additional information.
• Input related notes into the system for review and approval by leadership.
• Conduct necessary research to obtain documents related to individual cases.
  
  

Minimum Qualifications

• Bachelor's Degree graduate, any course
• Similar experience within the background industry preferred.
• Prior internships or 1-3 years’ prior work experience within a law firm, court system, county/state police or sheriff’s department preferred.
• Knowledge of court dockets and the ability to understand legal terminology preferred.
• Similar experience within the background industry preferred.
• Experience reading and interpreting court documents preferred.
• Strong attention to detail.
• Strong verbal and written communication skills.
• Demonstrated ability to navigate the internet for research activities.