Repair Support Engineer (Toyota Mandaue South, Cebu)
Toyota Motor Philippines Corporation
Date: 3 weeks ago
City: Mandaue City
Contract type: Full time
Toyota Motor Philippines is looking for a Repair Support Engineer to join our Technical Service Department based in TMP's satellite office located in Toyota Mandaue South, Cebu.
The Repair Support Engineer is a member of the Repair Support Section that is responsible for providing technical assistance to Visayas dealer network for hard to diagnose cases.
In this role, you are expected to be a domain expert in data analysis and technical report writing and presentation.
Your role and responsibilities:
The Repair Support Engineer is a member of the Repair Support Section that is responsible for providing technical assistance to Visayas dealer network for hard to diagnose cases.
In this role, you are expected to be a domain expert in data analysis and technical report writing and presentation.
Your role and responsibilities:
- Provide repair support to Visayas dealer network for complex vehicle issues through remote diagnostics or on-site visits.
- Creation of Technical Report for assisted cases and Field Evaluation Report for safety related cases.
- Coordination with Toyota Internal Affiliates regarding Customer Handling and Marketing activities.
- Work jointly with Toyota Regional Affiliates and Dealer Network to enhance repair assistance programs.
- Facilitate serviceability Kaizen request to Regional affiliates as part of market concern improvement.
- Candidate must possess at least Bachelor's/College Degree in Mechanical Engineering or Automotive Engineering.
- MUST HAVE a basic knowledge in Automotive repair and diagnosis.
- MUST HAVE a valid Philippines Driver's License.
- You can make customers and their needs a primary focus of one's actions; developing and sustaining productive customer relationships.
- You have achieved a satisfactory level of technical and professional skill or knowledge in position-related areas and are keeping up with current developments and trends in areas of expertise.
- You are capable of clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the audience and helps them understand and retain the message.
- You effectively manage your time and resources to ensure that work is completed efficiently.
- You can maintain stable performance under pressure or opposition (such as time pressure or job ambiguity); handle stress in a manner that is acceptable to others and to the organization.
- Technical report writing skills and presentation
- Excellent oral and written communication skills
- Has good interpersonal skills
- Proficient in the use of MS Office applications
- Knowledgeable in Microsoft 365 applications (Teams, Sharepoint, Office, Forms, Outlook, Presentations)
- Knowledge in SAP application and Vehicle Diagnostic Software is an advantage
- Fresh graduates are welcome to apply and will be screened based on the above requirements.
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