Remote Medical Receptionist / Admin (Naturopathic Practice Experience Preferred)

We're Hiring: Remote Medical Receptionist / Admin (Naturopathic Practice Experience Preferred)

Company: Vital Virtuals

Location: Remote

Schedule: Part-time / Full-Time | Up to 40 hrs/week | CST, EST, or PT

About Vital Virtuals

Vital Virtuals is a premier provider of remote healthcare support services. Our mission is to streamline healthcare delivery through top-tier virtual staffing solutions. We are currently looking for a Remote Medical Receptionist/Admin with experience in a naturopathic practice and strong English proficiency (C1/C2) to join our team.

Key Responsibilities

• Schedule patient appointments, process supplement refills, and provide general patient support
• Accurately maintain Electronic Health Records (EHR) and ensure all patient data is up to date
• Handle patient registration, insurance verification (if applicable), and billing queries
• Facilitate communication between patients and naturopathic doctors or healthcare providers
• Draft and manage medical correspondence, treatment plans, and patient documentation
• Assist with general administrative tasks such as data entry, digital filing, and inventory updates
• Ensure patient confidentiality and regulatory compliance at all times
  
  
  

Qualifications

• Bachelor's degree in Healthcare Administration, Business Administration, or a related field preferred
• 12 years experience in medical admin or healthcare support (naturopathic practice preferred)
• Familiarity with natural health terminology and supplement protocols
• Strong attention to detail and excellent organizational skills
• Proficiency with EHR systems and general office software
• Excellent verbal and written English (C1/C2 level required)
• Availability to work full-time during CST, EST, or PT
  
  
  

Technical Requirements (Strictly Verified Before Interview)

• OS: Windows 10 Pro or higher (genuine, 32/64-bit)
• CPU: Intel Core i5 (8th Gen+) or AMD equivalent
• RAM: Minimum 8GB
• Internet: Wired DSL/Fiber, at least 50 Mbps (No LTE connections accepted)
• Headset: USB with noise-canceling mic (Plantronics Audio 628 recommended)
• Webcam: HD 720p/1080p (A4Tech PK-910H recommended)
• Monitor: External monitor (17", 19", or 22")
  
  
  

Compensation & Benefits

• Hourly Pay:
• $5/hr for the first 3 months (probation)
• $6/hr after 3 months (Top performers earn $800$1000/month)
• HMO benefits after 6 months
  
• Remote work opportunity
• Supportive team culture
• Meaningful work that supports patient wellness
  
  

Please DO NOT apply if you do not meet the technical requirements listed above. Compliance will be verified before the interview. How to Apply:

Submit your resume and a short video introduction at: https://vitalvirtuals.com