REL Customer Lifecycle Manager

Home Credit


Date: 6 hours ago
City: Taguig
Contract type: Full time

The primary role of this person is revenue optimization—activation of client multiple case use and retention of churning/disengaging revolving clients.

About The Job

What You’ll Do:
  • Develop path-to-purchase programs to increase client activation of multiple use cases
  • In charge of programs to win back churning clients
  • Identify gaps in customer experience to improve client usage
  • Helps to implement usage strategies for communications
  • Monitors competitive activity
What You Need To Have:


  • At least 2 years of experience in Marketing and/or Data Analytics/CRM
  • At least 1 year hands-on experience in campaign/product management

What Can Set You Apart:

  • SAS campaign management knowledge
  • Experience with agile product ownership

Job Perks You'll Enjoy:

  • Hybrid work set-up
  • Permanent dayshift schedule
  • Up to 20% variable performance-based bonus
  • HMO on Day 1 / HMO with dependents
  • Access to mental health coverage and wellness partners
  • Wellness Leave and Birthday Leave benefits
  • Internal Career Mobility
    • Opportunity to work and train in our international offices

Empower Filipinos with innovative financial solutions at Home Credit Philippines. Click Apply Now and join a company where there are #NoSmallRoles and everyone is important.

At Home Credit Philippines, we believe that everyone has something special to offer. Our motto "No Small Roles, Everyone is Important" is at the heart of everything we do. We think diversity makes our company better and every single job and person here plays a big part in our success.

We’re all about creating a welcoming place where everyone feels valued for who they are. This means we make sure that everyone, no matter their background or what they look like, gets a fair chance at jobs, training, and promotions.

When it comes to hiring, everyone gets a fair look. It doesn’t matter where you’re from, what you believe, who you love, whether you have a disability, or any other or any other condition protected under Philippine laws. If you meet the job requirements, you have a chance to get the job.

Come join us at Home Credit, where diversity fuels our innovation. Here, there are #NoSmallRoles and #EveryoneisImportant.

#LI-IS1

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