Refunds Operator
Manpower (Philippines)
Date: 2 days ago
City: Taguig
Contract type: Full time
- You will ensure completeness and accuracy of accounting entries by performing reconciliation of customer invoices and credit memos between the source data and accounting system.
- You will be responsible for the timely and accurate processing of customer refunds to achieve productivity metrics.
- You will put a keen eye for the computational details with a high level of accuracy in processing refunds and discounts to end customers.
- You will ensure that cases are worked on daily to meet internal service level agreements.
- You will communicate with Payment Services Provides/Billing and Refunds Manager for issues encountered.
- You will perform other related duties as assigned by the Billing and Refunds Manager
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