Receptionist
JLL
Date: 4 days ago
City: Pasay
Contract type: Full time
1: Front Desk Operation
Education:
- Greet and welcome visitors and direct them to the appropriate person or department.
- Ensure compliance with company rules and regulations in the reception area (no food/eating allowed in Reception).
- Maintain a clean, organized, and professional work area, i.e. lobby and reception.
- Coordinate with office maintenance or facilities teams for any required repairs or cleaning.
- Maintain a professional appearance and grooming while on duty.
- Coordinate meeting room bookings and ensure availability of necessary resources including utility assistance.
- Receive visitors by greeting them in person or on the phone, answering or referring inquiries.
- Manage visitor registration and promptly notify employee of visitor arrivals to ensure timely assistance.
- Maintain employee and department directories as a guide for directing visitors.
- Maintain visitor logs, as required.
- Address employee and visitor concerns or direct them to the appropriate staff for resolution.
- Provide general information about the organization to clients and visitors.
- Manage the receipt and distribution of incoming and outgoing mail, packages, and courier deliveries, ensuring they are directed to the appropriate department or employee.
- Assist with scheduling meetings, booking conference rooms, and coordinating appointments.
- Provide administrative support such as filing, photocopying, scanning, and data entry.
- Handle inquiries and requests from clients, vendors, and internal staff courteously and efficiently.
- Handle sensitive information in a confidential manner.
- Monitor access to premises and ensure adherence to security protocols.
- Assist in emergency procedures and maintain awareness of safety protocols.
Education:
- Graduate of any 4-year course
- Proven work experience as a receptionist or in a similar role
- Proficiency in Microsoft Office suites such Word, Excel, Outlook
- With experience in using phone systems and scheduling tools
- Professional appearance and attitude
- Ability to handle sensitive information with confidentiality
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