Quality Management Assistant Manager
Jollibee Group
Date: 3 weeks ago
City: Pasig City
Contract type: Full time
Title: Quality Management Assistant Manager
The Quality Management Assistant Manager Is Responsible For
SC Audit
The Quality Management Assistant Manager Is Responsible For
SC Audit
- Conduct of Supply Chain QMS audit in commissaries, distribution centers, and external suppliers
- Coordination with Jollibee Group Supply Chain regarding audit details
- Creation and communication of the QM Supply Chain audit deployment plan to auditors
- Management of feedback/evaluation received from auditees
- Review of audit reports and auditor accuracy
- Driving compliance of Jollibee Group commissaries, depots, and/or external suppliers with established Quality and Food Safety Systems through the following:
- Validation of Corrective Action / Preventive Action plans submitted and implemented
- Management of incidents (i.e. delivery rejections, customer & in-store complaints, product recall, among others) through monitoring, investigation, and coaching
- Development of programs/projects to elevate the account’s quality and food safety systems through coaching and review
- Collaboration with other support groups and BUs to elevate the quality system of the Supply Chain
- Development of Jollibee Group Supply Chain Quality & Food Safety Management Systems based on best-in-class systems applied and implemented by various companies
- Development and implementation of programs and monitoring tools to ensure Quality and Food Safety of the whole Jollibee Group Supply Chain
- Monitor project development, adherence to timelines, budgets, and other performance standards
- Conduct of trainings and orientations on QMS
- Conduct of audit calibration and alignment to ensure auditor competency and accuracy
- Creation of database for QM Supply Chain
- Collection, summarization, and preparation of reports on Supply Chain information
- Initiation of process improvements with SBUs and Corporate functional groups based on analyzed data
- Perform other duties and functions related to Quality Management as may be assigned by the Immediate Superior or Department Head
- Graduate of Food Technology, Chemistry, Microbiology, or other food science-related courses.
- With at least 5 years food manufacturing experience and knowledge in QA, QMS and Supplier Audit.
- Strong knowledge of supply chain processes, quality standards, and risk management.
- Excellent analytical, problem-solving, and decision-making skills.
- Strong interpersonal and communication skills for supplier and cross-functional coordination.
- Detail-oriented with a strong commitment to product and process quality.
- Mut be willing to work in Ortigas, Pasig (Hybrid Work Setup)
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