Quality & Insights Coach
Asurion
Date: 2 weeks ago
City: Mabalacat City
Contract type: Full time
Job Description Summary: The Quality & Insights Coach is a trusted expert that works with operations leaders and various business partners to ensure call center quality. The position is responsible for the development and integration of quality management programs and multiple related projects to achieve strategic business objectives. The incumbent will manage and develop a team of Quality & Insights Analysts as well as work with operations leaders to stay aligned with Customer Solutions initiatives.
Internal Role Only
Internal Role Only
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