Quality Assurance Associate (Back-Office) | Onsite | Nightshift

MicroSourcing


Date: 12 hours ago
City: Quezon City
Contract type: Full time
Discover your 100% YOU with MicroSourcing!

Position: Quality Assurance Associate (Back-Office)

Location: 1880 Bldg, Eastwood, Quezon City

Work setup & shift: Nightshift | Onsite

Why join MicroSourcing?

You'll Have

  • Competitive Rewards*: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
  • A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
  • Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
  • Career Growth: Take advantage of opportunities for continuous learning and career advancement.
  • Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role:

Key Responsibilities

  • Review digital plumbing technician forms and file relevant data points with the county.
  • Update customer accounts with appropriate tags; verify and correct addresses and contact information.
  • Add clear, concise notes for alignment with other Office Support staff.
  • May assist in building out new job requests as the role progresses

What You Need

Non-negotiables

  • 1 year of experience in a Data Entry / Customer Service role
  • Familiarity with Microsoft 365 and related systems

Preferred skills/expertise:

  • Strong communication and interpersonal skills, with the ability to engage effectively with stakeholders at all levels.
  • Ability to work independently and as part of a team, demonstrating leadership and initiative

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

  • Terms & conditions apply

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