Quality Assurance Assistant Manager (Laguna)

Jollibee Group


Date: 1 day ago
City: Calamba
Contract type: Full time

The Quality Assurance Assistant Manager is responsible for leading, directing, and managing the Quality Assurance operations to support the objectives of providing products that consistently meet standards and specifications for quality and safety.


  • Assists the Quality Assurance Manager in designing, planning, and implementing overall quality assurance and food safety programs.
  • Reviews, audits, and analyzes the implementation of quality assurance programs and procedures across different operating units and within the organization.
  • Coordinates and collaborates with both internal and external regulatory entities, ensuring quality assurance and management systems as well as compliance with FDA, NMIS, BAI, BFAR, LGU, and other regulatory and legal requirements.
  • Prepares and submits periodic status reports on operational activities and conducts audits on suppliers, toll processors, bakeries, and depots, addressing areas of concern and recommending actions, while promptly reporting and managing critical issues related to product quality and safety.
  • Recommends improvements in test equipment, facility upgrades, and operational streamlining in coordination with other counterparts for quality improvement programs and process optimization.
  • Participates in staff selection, training, and performance evaluation, as well as reviews and adjusts the section's staffing levels for operational efficiency, which includes designing efficient work schedules and job assignments, and assesses deserving employees for promotion or regularization in alignment with QAD standards.


Job Qualifications:


  • A graduate of Bachelor's Degree in Chemistry, or related courses.
  • Preferably, a licensed Chemist or equivalent certifications.
  • With at least four (4) years work experience in food quality assurance, research and development, manufacturing, or related fields.
  • With at least two (2) years of experience in implementing Quality Management Systems (QMS) such as HACCP, ISO Systems, and SPC (Statistical Process Control) in a supervisory role.
  • Must be knowledgeable in food science and technology, including food engineering, chemistry, microbiology, and relevant analytical techniques.
  • Familiarity with GMP, GWP, and GLP (Good Manufacturing/Warehousing/ Laboratory Practices).
  • Must be willing to work on a shifting schedule in Calamba, Laguna

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