QUALITY ASSURANCE AND QUALITY CONTROLL MANAGER

The Quality Assurance and Quality Control (QA&QC) Manager oversees the facility's strategies, objectives and operational status to ensure high quality processes and products. He/She reviews quality testing policies and procedures to ensure that regulatory standards in food manufacturing are followed.

He/She is familiar with good laboratory practices (GLPs) and good manufacturing practices (GMPs). He/She is also familiar with regulatory requirements and guidelines in food safety management and control, such as ISO standards and Hazards and Critical Control Points (HACCP) system. He/She oversees audits and leads investigations into major quality deviations to determine root causes. He/She advises on improved processes to ensure quality standards. He/She possesses strong leadership skills to guide work activities and to help team members to develop their skills in his/her department. He/She has advanced problem-solving skills and is able to make effective decisions.

• Convey data trends, results and potential implications of quality control (QC) data to stakeholders.
• Design quality assurance (QA) policies to prevent issues leading to poor product quality.
• Determine extent of the manufacturing plant's control over quality deviations.
• Develop the organisation's quality testing policy in alignment with regulatory standards.
• Devise an operational excellence model for investigations.
• Devise an operational excellence model for laboratory work based on industry and good laboratory practices (GLPs).
• Establish operational, analytical and documentation standards aligned with industry best practices.
• Establish plans for testing of products, materials and packaging.
• Evaluate the impact of process deviations on operations and the need for corrective and preventative actions (CAPAs).
• Introduce industry best practices and trends in quality inspection and testing methods.
• Oversee QC tasks, ensuring proper documentation of records and review of reports submitted to regulatory authorities.
• Oversee investigations into major process deviations to determine possible reasons.
• Provide expertise on determining the optimal calibration standards for laboratory equipment operation.
• Review and approve standard operating procedures (SOPs) and plans, ensuring alignment with regulations, guidelines and policies.
• Review and make recommendations to address issues identified from the testing activities.
• Review audit results and the proposed changes to procedures.
• Review product and process quality metric reports.
• Translate audit policies into procedures and checks to be followed.