Quality Analyst - Internal

Datamatics Careers- Philippines


Date: 1 week ago
City: Pasig City
Contract type: Full time
Task Descriptions:

  • Review and audit recorded communications (transaction)
  • Provide process recommendation(s) based on the QA top drivers
  • Recommend, implement, and monitor preventative and corrective actions to ensure that quality assurance standards are achieved.
  • Compile and analyze QA data for TNA, historical data, and forecasting
  • Knowledgeable in Training Needs Analysis (TNA), Competency-based training, ASSURE, and GROW-based Coaching (preferred but not required)
  • Conduct regular audits of patient demographic data to ensure accuracy and completeness.
  • Review medication refill data, ensuring correct patient details, prescriptions, and dosage information are entered.
  • Read, interpret, and verify clinical notes to ensure alignment with patient data and entries.
  • Ensure compliance with healthcare regulations such as HIPAA and relevant local laws in the handling of patient data.


Other Skills Required

  • No Behavioral or attendance issues within the last 6 months
  • No IRs within the last year
  • Good communication and interpersonal skills
  • The ability to provide constructive feedback and coaching is a plus.
  • Detail-oriented with a focus on accuracy and precision.
  • Knowledge in Microsoft Office 365: Excel, PPT, MS Word, Power Automate / Apps (preferred)
  • Able to work independently and collaboratively in a fast-paced environment.
  • Minimum of 2 years of experience in data entry within a healthcare setting, particularly focused on patient demographics, medication refills, and clinical notes.
  • Familiarity with healthcare billing and coding practices.

How to apply

To apply for this job you need to authorize on our website. If you don't have an account yet, please register.

Post a resume

Similar jobs

FI Engineer (Entry Level)

Unilever, Pasig City
4 days ago
Context and Main Purpose of the JobThe Focused Improvement (FI) Engineer has the overall responsibility for delivering improvement and savings projects identified by the Cost Deployment Pillar and/or the WCM Pillar the role is assigned to. The job holder will apply extensively the full range of Focused and Quality Improvement methods and tools to counter losses identified in the areas...

Area Planning Supervisor - San Fernando, Pampanga

Philip Morris International, Pasig City
1 week ago
Be a part of a revolutionary change Sales and Marketing at PMI feels like building a new business – but with the accumulated expertise of a global brand behind you. Bring us your curiosity and capacity to engage people and you can be part of the digital, omni-channel team that’s driving our huge commercial transformation.Accountabilities: Your day to day tasksPMFTC...

Remote Freelance Customer Service Representative in the Philippines - $3-$4/hour - WEEKLY PAY - 2175

Omni Interactions, Pasig City
1 week ago
Job OverviewJoin the Omni team as a Freelance Customer Service Representative, where you will have the opportunity to work remotely from home and enjoy the flexibility of setting your own hours, tailored to meet the needs of our esteemed clients. This role allows you to engage with well-known Fortune 500 companies, offering you a competitive income while managing your schedule.Key...