QA Team Lead
TapTalent.ai
Date: 2 weeks ago
City: Bacolod City
Contract type: Full time
We're Hiring: QA Team Lead!
Location: Bacolod City, Philippines
Work Mode: Work From Office
Role: QA Team Lead
What You'll Do
Lead the QA function for utility activations, ensuring compliance with internal KPIs and client expectations. Monitor daily activations and initiate corrective actions as needed. Collaborate with operations and third-party utility providers to troubleshoot and streamline activation processes. Develop and audit activation workflows, providing feedback to management.
What We’re Looking For
Minimum of 3 years of experience in a Quality Assurance (QA) role; utility services experience is a plus. Proven ability to oversee and improve quality processes for service activations. Strong attention to detail and focus on accurate, timely service delivery. Excellent verbal and written communication skills for effective collaboration. Track record of implementing process improvements and QA best practices.
Location: Bacolod City, Philippines
Work Mode: Work From Office
Role: QA Team Lead
What You'll Do
Lead the QA function for utility activations, ensuring compliance with internal KPIs and client expectations. Monitor daily activations and initiate corrective actions as needed. Collaborate with operations and third-party utility providers to troubleshoot and streamline activation processes. Develop and audit activation workflows, providing feedback to management.
What We’re Looking For
Minimum of 3 years of experience in a Quality Assurance (QA) role; utility services experience is a plus. Proven ability to oversee and improve quality processes for service activations. Strong attention to detail and focus on accurate, timely service delivery. Excellent verbal and written communication skills for effective collaboration. Track record of implementing process improvements and QA best practices.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Business Building Executive - Visayas
Philip Morris International,
Bacolod City
3 days ago
Be a part of a revolutionary change Sales and Marketing at PMI feels like building a new business – but with the accumulated expertise of a global brand behind you. Bring us your curiosity and capacity to engage people and you can be part of the digital, Omni-channel team that’s driving our huge commercial transformation.Accountabilities: Your day to day tasks...
TELLER (SAN CARLOS CITY, NEGROS OCCIDENTAL)
Bank of the Philippine Islands (BPI),
Bacolod City
1 week ago
The Bank Teller provides competent, caring, fast and accurate service to client's banking needs in line with the Bank's overall objective of service excellence.ResponsibilitiesProcessing over-the-counter transactions such as cash and check deposits, withdrawals, encashment, payments and miscellaneous transactionsAssisting UNIPRO for certain activities such as scanning, filing of signature cards and other bank documentsReviewing all check transactions and verifying authenticity of...
Gorgias Technical Customer Support Specialist
TalentPop App,
Bacolod City
4 weeks ago
We’re Hiring: Gorgias Technical Customer Support Specialist (Remote)About The JobTalentPop is partnering with one of the fastest-growing E-Commerce brands to bring on a best-in-class Gorgias Technical Customer Service Representative. This is a senior-level remote role ideal for candidates who thrive in high-performance support environments and are ready to grow with a winning team.Full-time, remote position6AM - 3PM PST (Monday to...
