QA Team Lead
TapTalent.ai
Date: 15 hours ago
City: Bacolod City
Contract type: Full time

We're Hiring: QA Team Lead!
Location: Bacolod City, Philippines
Work Mode: Work From Office
Role: QA Team Lead
What You'll Do
Lead the QA function for utility activations, ensuring compliance with internal KPIs and client expectations. Monitor daily activations and initiate corrective actions as needed. Collaborate with operations and third-party utility providers to troubleshoot and streamline activation processes. Develop and audit activation workflows, providing feedback to management.
What We’re Looking For
Minimum of 3 years of experience in a Quality Assurance (QA) role; utility services experience is a plus. Proven ability to oversee and improve quality processes for service activations. Strong attention to detail and focus on accurate, timely service delivery. Excellent verbal and written communication skills for effective collaboration. Track record of implementing process improvements and QA best practices.
Location: Bacolod City, Philippines
Work Mode: Work From Office
Role: QA Team Lead
What You'll Do
Lead the QA function for utility activations, ensuring compliance with internal KPIs and client expectations. Monitor daily activations and initiate corrective actions as needed. Collaborate with operations and third-party utility providers to troubleshoot and streamline activation processes. Develop and audit activation workflows, providing feedback to management.
What We’re Looking For
Minimum of 3 years of experience in a Quality Assurance (QA) role; utility services experience is a plus. Proven ability to oversee and improve quality processes for service activations. Strong attention to detail and focus on accurate, timely service delivery. Excellent verbal and written communication skills for effective collaboration. Track record of implementing process improvements and QA best practices.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Back Office
TapTalent.ai,
Bacolod City
1 day ago
We're Hiring: Back Office Associate! Location: Bacolod City, Philippines Work Mode: Work From Office Role: Back Office AssociateRequirementsShould have completed at least two (2) years in college or a vocational/short course certificateExcellent English communication skills both oral and writtenBasic knowledge of standard computer applications (Word, Excel, Outlook, Internet)Customer service orientedFresh graduates are welcome to applyReady to contribute to our success?...

Customer and Sales Engagement Specialist
TalentPop App,
Bacolod City
5 days ago
Join TalentPop App as a Customer and Sales Engagement Specialist!Are you passionate about delivering exceptional customer experiences? TalentPop App is looking for a detail-oriented and sales-savvy Customer and Sales Engagement Specialist to support our customers and ensure a seamless shopping journey. If you have a knack for customer service, enjoy assisting shoppers, and are comfortable with e-commerce platforms, we want...

Site Acquisition Consultant
Centerline,
Bacolod City
1 week ago
OverviewJob SummaryCenterline Communications is seeking a Site Acquisition Consultant for an immediate start. Reporting to the Executive Vice President, Site Acquisition Consultants (SAC) are responsible for coordinating telecommunications site acquisition and leasing activities on behalf of the company.For new site builds, the SAC oversees completing site candidate identification packages, leasing packages (including document negotiation and execution), and any necessary zoning,...
