Project Manager

Employment: Remote Contractor

Company Base: US

Hours of Work: 8:00AM to 05:00PM EST (Monday to Friday)

Location: PH - Permanent WFH

Workstation: Equipment Provided

Benefits:

• 13th Month Pay
• Competitive Salary (USD Based)
• Yearly Raise
• Permanent WFH
• Professional Growth and Training
• Supportive Work Environment
  
  
  

GENERAL DESCRIPTION:

The Project Manager is a dynamic leader passionate about delivering exceptional project outcomes. This role is ideal for someone who thrives on managing complex technical projects within a fast-paced environment. The right candidate will come to work each day excited to strategize and implement initiatives that ensure successful project delivery. They are responsible for overseeing project teams, managing client relationships, and ensuring projects are completed on time and within budget.

This Project Manager will have technical understanding, including knowledge of technologies such as networking, cloud, and on-premise infrastructure to ensure they can identify project issues in a timely manner. A Project Manager should have significant experience in managing technical projects to ensure they can effectively navigate and address the complexities of the role.

Responsibilities And Duties

• Lead and mentor project teams, fostering a culture of collaboration and continuous improvement.
• Provide guidance and support to team members, ensuring they have the necessary resources and training to excel in their roles.
• Maintain high levels of team engagement and morale, promoting a positive and productive work environment.
• Develop and execute project strategies aligned with organizational goals and client needs.
• Analyze project performance and market trends to inform strategic direction and continuous improvement.
• Ensure alignment of project strategies with the company's growth objectives and client satisfaction goals.
  
  
  

Specific Skills

• Advanced Industry Understanding: Deep knowledge of MSP market dynamics, project management methodologies, and emerging trends.
• Analytical and Data-Driven Decision Making: Strong competency in using data analytics to guide project strategy and improvements.
• Experience with project management tools and methodologies.
• Proficiency in data analysis and reporting software.
• Familiarity with IT service management frameworks, preferably ITIL.
• 5+ years of IT or MSP related hands-on experience.
• 2+ years of practical experience within project management.
  
  
  

Soft Skills

• Assertive, customer-oriented, and task-driven attitude.
• Strong organizational, operational, and interpersonal skills.
• Strong communication skills, both verbal and written, as well as with ticket time entries and documentation.
• Exceptional problem-solving skills
• Innovative Thinking: Ability to drive innovation within project management processes and offerings
• Strategic Visionary: Exceptional ability to develop long-term project strategies aligned with organizational goals
• Leadership and Team Development: Proven track record in leading, mentoring, and developing project teams.
  
  
  

Good to have:

• Experience with the US IT industry or US client support
• Six Sigma Green or Black Belt Certification, PMP Certification or technical certifications and experience is highly desirable.,
• Knowledge and skills in AWS, Azure, O365, Virtualization, and other technologies are a major bonus.
• Experience with M&A Integrations is also a bonus