Program Manager (Learning and Development)

About the Job

Location: Ortigas

Corporate Title: Senior Manager

Work Arrangement: Hybrid

Our EastWest Academy is looking for experienced professionals to join us in Ortigas in the role of Academy Officer - Program Manager.

In this role, you will oversee the implementation of the Learning and Development Framework, focusing on identifying, developing, delivering, and evaluating solutions to build employee competencies (Core, Leadership, and Functional) for current and future roles. You will lead and supervise the EastWest Academy team to ensure the delivery of aligned learning solutions, manage team activities and KPIs, and develop team members by providing the necessary resources and competencies to enhance performance, engagement, and commitment.

Going Further For You.

Whether you're just starting out, or already a seasoned professional, EastWest can help you unleash your potential, and bridge the gap between dream to success.

At EastWest, we empower our employees to drive their careers and are committed to provide the runway for them to grow. We value teamwork and individual initiatives. Join us and be part of a highly engaged team, and a workplace that promotes development and goal attainment.

For 30 years, EastWest has emerged as one of the most consumer-focused universal banks in the Philippines. EastWest is committed to continuously invest in people and in process, product, and service enhancements, and embrace new ideas to enhance the EastWest experience.

What the role will entail

• Direct and supervise the implementation of the learning and development framework, budget process, policies, and service level agreements (SLAs).
• Consolidate and monitor the budget from EastWest Academy Business Leads.
• Coordinate with finance and/or EastWest Academy Business Leads to resolve discrepancies or issues related to payments/reimbursements.
• Provide advice and implement recommendations for the use of EastWest Academy programs and vendors.
• Collaborate with EastWest Academy Business Leads to provide recommendations on program implementation strategies.
• Direct and supervise the implementation of program evaluation plans, ensuring results are documented and submitted to stakeholders.

What we're looking for

• Bachelor's Degree in Business or any related field (highly preferred).
• Minimum 3 years of experience in Training or Learning and Development in an organization with 3,000+ employees.
• Minimum 3-4 years of experience managing a Learning Management System for organizations with 3,000+ employees.

What you can expect from joining our team

• Career development and training opportunities
• Competitive salary package and benefits
• Performance-based incentives and recognition programs to reward high-performing individuals.
• Opportunity to work with industry experts and be mentored by them.
• Defined career progression paths to guide you in your professional growth.