Professional - CLS Trainer
Sutherland
Date: 8 hours ago
City: Mabalacat City
Contract type: Full time
Company Description
About Sutherland:
Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.
We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.
Sutherland
Unlocking digital performance. Delivering measurable results
Job Description
Specialists in this role get to: Enable and guide: Deliver and evaluate soft & technical skills training on all aspects of client training. Create, facilitate and / or revise training materials and documents to equip staff with fundamental skills and knowledge. Facilitate all aspects of a multi-week transmission and blended type new hire training & nesting. Facilitate all aspects of floor-training and BQM training for the program. Supervise and coach learners in nesting & BQM type environments. Facilitate multi-hour product, behavioral or tool change type learning experiences. Oversee new hire progression and enhancement training. Provide feedback and implement appropriate solution s. Coach and give feedback to trainees to help them fulfill performance metrics. Impact the bottom line: Fill out accurate reports. Strengthen relationships: Establish and maintain communication with clients and / or team members. Understand needs, resolve issues and meet company expectations. Be the point of contact: Handle phone calls and transactions for the program.
Qualifications
Our most successful candidates will have: - Earned a Bachelor’s degree in any field (Major in Education or Communication preferred) - At least 2 years of work experience as a trainer - Excellent working knowledge on Microsoft Office applications (Excel, Powerpoint, Word and Outlook) - Strong English verbal and written communication skills - Strategic in developing solutions and process improvements - Willingness and ability to work in a shifting or graveyard schedule
Additional Information
All your information will be kept confidential according to EEO guidelines.
About Sutherland:
Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.
We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.
We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.
For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.
Sutherland
Unlocking digital performance. Delivering measurable results
Job Description
Specialists in this role get to: Enable and guide: Deliver and evaluate soft & technical skills training on all aspects of client training. Create, facilitate and / or revise training materials and documents to equip staff with fundamental skills and knowledge. Facilitate all aspects of a multi-week transmission and blended type new hire training & nesting. Facilitate all aspects of floor-training and BQM training for the program. Supervise and coach learners in nesting & BQM type environments. Facilitate multi-hour product, behavioral or tool change type learning experiences. Oversee new hire progression and enhancement training. Provide feedback and implement appropriate solution s. Coach and give feedback to trainees to help them fulfill performance metrics. Impact the bottom line: Fill out accurate reports. Strengthen relationships: Establish and maintain communication with clients and / or team members. Understand needs, resolve issues and meet company expectations. Be the point of contact: Handle phone calls and transactions for the program.
Qualifications
Our most successful candidates will have: - Earned a Bachelor’s degree in any field (Major in Education or Communication preferred) - At least 2 years of work experience as a trainer - Excellent working knowledge on Microsoft Office applications (Excel, Powerpoint, Word and Outlook) - Strong English verbal and written communication skills - Strategic in developing solutions and process improvements - Willingness and ability to work in a shifting or graveyard schedule
Additional Information
All your information will be kept confidential according to EEO guidelines.
How to apply
To apply for this job you need to authorize on our website. If you don't have an account yet, please register.
Post a resumeSimilar jobs
Risk and Compliance Specialist I
Uber,
Mabalacat City
1 week ago
#Greatmindsdontthinkalike: At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.About The RoleYou will be...
COE Team Lead
Uber,
Mabalacat City
1 week ago
#Greatmindsdontthinkalike: At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.About The TeamCommunity Operations is...
Technical Support & Sales Representative - Clark
Asurion,
Mabalacat City
2 weeks ago
The purpose of the role is to help Asurion’s customers “stay connected” with all aspects of their everyday technical life. This will include supporting customers over the telephone with various applications, networks, and technologies. The role will also undertake proactive outbound call work as well as take inbound calls.Key AccountabilitiesUndertake service requests for customers ensuring compliance with Asurion’s policies and...
