Production Agent

• Receive inbound calls transferred from IHG (Intercontinental Hotels Group)

• Solicit prospects over the phone to tour with sales consultants

• Sell vacation packages over the phone to qualifying guests

• Determine eligibility of guests per qualification standards

• Assist guests with questions about vacation properties, packages, and procedures

• Assist guests with making the reservation

At least Senior High School graduate or at least 2 years in College (Old Curriculum)Minimum 24 months experience in Sales (BPO or Non-BPO)Excellent written and verbal communication skillsMaintains an upbeat, positive and motivated demeanor Able to read/write/speak the English language Ability to build rapport and overcome objections. Ability to maintain required sales percentages per week Excellent communication skills Proficient in basic PC knowledge Proficient in Microsoft Office Must be flexible to work nights, weekends and select holidays outside of your scheduled shift

• Computer Skills and Background
• Basic understanding of how a computer works and the devices that are driven by the computer (ie.
• Internet (ISP), Drivers, Operating System, Hardware, Software, etc)
• Excellent Customer Service Skills
• Ability to analyze and solve customer concerns
• Customer Service Product and Service

Deliver

Mandatory Skills: Customer Service .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.