Product Support Associate

Work Avenue and Business Solutions Incorporated


Date: 2 weeks ago
City: Cebu City
Contract type: Full time

APPLY NOW for a smooth path to getting HIRED and advancing your career!

Perks and Benefits:

Enjoy a comprehensive benefits package that includes a non-taxable allowance and night differential pay. You will receive a 13th Month Pay, monthly incentives, and bonuses for sales accounts and perfect attendance. We offer ample opportunities for promotion, along with Health Maintenance Organization (HMO) coverage to support your well-being. Additionally, regularization after evaluation provides a pathway for job security and career growth.

Responsibilities:

As a Product Support Associate, you will assist customers with product inquiries, troubleshoot issues, and provide usage guidance. You will collaborate with teams to escalate complex problems, maintain product knowledge, and gather customer feedback to enhance user experience.

Qualifications:

We are seeking candidates who are high school or senior high school graduates (with diploma or certificate) and possess excellent communication skills. Ideal applicants should have basic web navigation abilities and be willing to work during holidays, weekends, and flexible shifts, including extended hours. Immediate availability is required, and no prior work experience is necessary, making this an excellent opportunity for motivated individuals looking to start their career.

How to Apply:

To apply for this position, please submit your resume or CV to [email protected]. Ensure that you include your FULL NAME in the subject line of your email to facilitate prompt processing of your application. We look forward to reviewing your qualifications!

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