Product Manager

iScale Solutions


Date: 13 hours ago
City: Remote
Contract type: Full time
Remote
This is a remote position.

  • Fully understand the Ticket Xpress ecosystem and the key stakeholders’ needs.
  • Own the creative process of generating, developing and curating new ideas
  • Lead the planning, scoping, and prioritization of projects to achieve business goals.
  • Determine roadmap, features, project requirements, goals, and constraints.
  • Document high-level requirements, acceptance criteria and KPI’s that push the product strategy forward and achieve key objectives
  • Ensure a continuous cycle of feedback from stakeholders being integrated in the product planning and development process through backlog grooming, refinement and prioritization activities
  • Make decisions based on facts from a sound understanding of organizational priorities, voice of stakeholders, analytics, benchmarks, industry reporting and emerging trends
  • Communicate across the organization, and to senior level stakeholders, to ensure alignment and clarity of what is being developed and why
  • Collaborate on testing strategy with the UX and Analytics team (such as A/B testing, User Testing, etc.)
  • Work with engineering, design, and QA to foster team dynamics
  • Educate others on the capabilities and best practices of Ticket Xpress

Requirements

  • 5+ years’ experience as a product owner to implement leading solutions to promote business/customer value
  • 3+ years’ experience in leading Agile IT teams
  • BA / BS degree from a four-year accredited university (advanced degree preferred)
  • Expert in design thinking and proficiency in drawing storyboards, creating wireframes, creating product backlogs, writing user stories and developing acceptance criteria
  • Experience in the e-commerce/payments industry is desirable Experience building mobile and web products - including experience working on products with developer facing interfaces (i.e. APIs and SDKs);
  • Energized by complex problem solving and ability to push the innovation on solutions
  • Decision making and prioritization skills to ensure highest value capture
  • Ability to work under pressure from multiple parties, managing stakeholder conflicts effectively
  • Knowledge and understanding of software development process and best practices (e.g. test-driven development, continuous integration, etc.)
  • Experience in coaching Agile teams is a plus
  • Exceptional written and verbal communication skills

Benefits

HMO and leave credits on day 1

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