Procurement Operational Excellence Officer

Title: Procurement Operational Excellence Officer

The Procurement Operational Excellence Officer is responsible for the effective management, implementation, and optimization of procurement technology solutions. This role ensures that key procurement technology platforms and tools are effectively designed & implemented, and efficiently utilized to streamline procurement processes, enhance data visibility & governance, and enable the division's key initiatives. The Officer will act as a liaison between the Procurement team and business technology (BT), ensuring seamless integration and user adoption of procurement technologies.

Responsibilities

• Implementation and Training
• Support and drive the implementation of procurement technology solutions (new or enhancements), including requirements gathering, testing, and deployment.
• Develop (with third-party resources) and deliver training programs for internal and external stakeholders on the use of procurement technology tools.
• Create (with third-party resources) and maintain user documentation and training materials.
• System Administration and Maintenance
• Manage the functional end of procurement technology systems, including source-to-contract and e-procurement platforms, and supplier relationship management (SRM) tools.
• Oversee system configurations, updates, and troubleshooting to ensure optimal performance.
• Support monitoring of system performance and identify areas for improvement.
• Data Management and Analysis
• Ensure data accuracy and integrity within procurement technology systems.
• Generate reports and dashboards to provide insights into procurement performance and identify trends.
• Analyze procurement data to identify opportunities for process improvements.
• Stakeholder Collaboration
• Collaborate with BT and third-party resources to ensure seamless integration of procurement technology solutions.
• Act as a liaison between the procurement team and procurement technology vendors.
• Communicate effectively with internal and external stakeholders (system users) to address technology-related concerns or requirements and provide support.
• Vendor Management
• Assist in the evaluation and selection of procurement technology vendors.
• Assist in monitoring vendor performance and ensuring compliance with service level agreements (SLAs).
• Process Improvement
• Identify and recommend opportunities to improve procurement processes through the use of technology.
• Lead/support process improvement initiatives and ensure alignment with best practices.
• Document and update procurement technology-related processes.
  

Qualifications

• Graduate of Bachelor’s degree in Engineering, Economics, or Accounting.
• Has at least 3-5 years of experience in process improvement and technology implementation projects.
• Experience with Ivalua, SAP Ariba, SAP S/4HANA, Coupa, or GEP is an advantage.
• Good command of English language; can communicate well with other divisions and departments, contractors and suppliers.
• Able to do in-depth cost analysis and to weigh advantages/disadvantages of given transactions.
• Able to make quick, objective and logical decisions on matters relating to the quality, quantity, price and timing of purchases in the best interest of the company.
• Willing to be assigned in Ortigas, Pasig (hybrid set-up).