Process and Automations Specialist

Build Smarter Systems. Drive Better Processes. Join TalentPop as a Process & Automations Specialist

Are you someone who thrives on making things more efficient? Do you enjoy creating automations, documenting workflows, and refining how teams operate? If so, TalentPop is looking for someone like you to join our Operations team as a Process & Automations Specialist.

TalentPop is one of the fastest-growing customer experience agencies in the e-commerce space, trusted by 650+ brands like CorePower Yoga, Beyond Meat, and Jaxxon. We’re growing fast and need someone who can help us scale smarter—not just faster.

What You’ll Do

• Collaborate with cross-functional teams to identify inefficiencies and improve workflows.
• Develop and maintain clear, actionable SOPs for internal teams and processes.
• Design and manage automations using HubSpot Workflows and Zapier to streamline operations.
• Regularly audit and optimize existing automations for reliability and scalability.
• Organize, document, and track automation projects across departments.
• Support onboarding and administrative functions within the Business Operations team.
• Jump in and assist with special projects or recurring admin tasks as needed.
  
  

What We’re Looking For

• Minimum 1 year of hands-on experience with HubSpot backend (Workflows, CRM data, and integrations).
• At least 1 year of experience building automations in Zapier.
• Proficiency in Google Workspace—especially Google Sheets.
• Strong analytical thinking and problem-solving abilities.
• Detail-oriented with the ability to document and communicate processes clearly.
• Comfortable juggling multiple priorities and coordinating across teams.
  
  

Nice To Have

• Familiarity with tools like Apollo.io or Instantly.ai.
• Experience managing databases, CRMs, or lead generation systems.
• A self-starter mindset with a love for structure and organization.
• Strong written and verbal communication skills.
  
  

Technical Requirements

• Desktop or laptop with at least a Ryzen 3 or Core i3 processor and 8GB RAM.
• Stable wired internet connection (20 Mbps minimum).
• Backup internet source (5 Mbps minimum).
• Access to a backup power source or alternate working location during outages.
  
  

Why You’ll Love Working With TalentPop

• Annual performance-based salary reviews
• Paid time off
• Monthly health stipend
• Year-end bonuses and incentives
• 100% remote, full-time, permanent role
• A collaborative and people-first work culture
• Opportunity to work with a high-growth team and make a real impact
  
  

If you're passionate about systems, organization, and making things work better and faster, this is the role for you. Let’s build better together.