Policy Governance Senior Analyst

Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place.

Why choose Manulife?

• Competitive Salary packages and performance bonuses
• Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)
• Retirement savings benefit
• Rewarding culture that values wellness and well-being
• Performance Bonus
• Global network of industry experts
• Extensive training resources
  
  

Job Description

We’re looking for a Policy Governance Senior Analyst to join our Integrated Compliance Services at MBPS. In this role, you are expected to provide quality financial and administrative services to a select block of challenging cases.

Have the skills and knowledge for the job? Learn more about the opening below!

Key Responsibilities

• Coordinate the Policy Governance Team services .
• Provide effective oversight of Policy Management processes to ensure minimum policy requirements are met .
• Ensure operating model for policy and data maintenance is followed and updated as required .
• Provide support to Policy Sponsors and Managers 
• Own and administrate the SharePoint repository for policies, standards and key documents
• Coordinate documentation of the program for policy compliance assessment  across policies, together with Policy Managers
• Communicate global policy standards related changes and news, stakeholder engagement. 
• Review policies, standards and other related documents submitted to the policy database.
• Receives issues, escalations, and other feedback; manage the overall satisfaction survey of stakeholders and work on the necessary action items to resolve issues and improve customer satisfaction.
• Conduct meetings to disseminate announcements, process changes, policies and calibrate process.
• Identify opportunities for process improvement recommendations.
  
  

Qualifications

• Bachelor's degree in Education, Legal, Finance, Business, or related fields.
• Experience in financial and insurance industry
• Strong organizational, multi-tasking, analytical and problem-solving skills.
• Advanced written and verbal communication skills. Use these skills while working with stakeholders from different levels of the organization.
• Proficient with Microsoft Word, PowerPoint, Excel, Teams, Outlook, and SharePoint
• Solid digital fluency skills: knowledge of or ability to learn applicable compliance or business systems.
• Basic to Intermediate project management skills
• Demonstrates awareness of other’s time commitments and manages resources to effectively accomplish work within the established timelines.
• Ability to work with BU partners and management in the organization with minimal supervision.
  
  

Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM

About Manulife And John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Working Arrangement

Hybrid