Physician Success Partner
TapTalent.ai
Date: 1 day ago
City: Pasig City
Contract type: Full time
We're Hiring: Physician Success Partner!
We are seeking a dedicated and results-driven Physician Success Partner to support healthcare professionals in achieving optimal outcomes. The ideal candidate will serve as a strategic liaison between physicians and our organization, ensuring seamless collaboration and driving physician satisfaction and engagement.
Location: Pasig, Philippines
Work Mode: Work From Office
Role: Physician Success Partner
Responsibilities
Ready to make an impact? Apply now and let's grow together!
We are seeking a dedicated and results-driven Physician Success Partner to support healthcare professionals in achieving optimal outcomes. The ideal candidate will serve as a strategic liaison between physicians and our organization, ensuring seamless collaboration and driving physician satisfaction and engagement.
Location: Pasig, Philippines
Work Mode: Work From Office
Role: Physician Success Partner
Responsibilities
- Serve as a trusted guide for physicians using Nexus AI
- Handle issues escalated beyond Tier 1
- Lead real-time walkthroughs via video or phone
- Resolve obstacles quickly and clearly
- Reinforce best practices for tool use
- Ensure smooth, low-friction transitions to Nexus AI
- Provide strong, ongoing support to boost physician confidence
- Build strong relationships with physicians through trust and support
- Educate doctors on new tools in a calm, clear way
- Solve complex problems with a patient-first mindset
- Communicate effectively and empathetically
- Make every doctor feel heard, supported, and empowered
- 1–2 years in client-facing success or support roles (SaaS or healthcare preferred)
- Excellent verbal communication, especially in virtual settings
- Confidence leading one-on-one doctor walkthroughs via video/phone
- Strong troubleshooting and problem-solving skills
- Experience using CRM and ticketing systems to manage customer journeys
- Comfortable educating end users on tool best practices
- Previous success in onboarding or training role
- Understanding of healthcare workflows or AI platforms
- Experience supporting physicians or clinical teams
- Bilingual (French or Spanish) is a plus
Ready to make an impact? Apply now and let's grow together!
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