People Technology Associate

Let's tomorrow, together.

At Ubiquity, we live by the mantra head, heart, and hustle. Head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. Heart because we are always gracious with our time, our collaboration, and with one another. And Hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients.

Sound like the right fit? Your tomorrow looks bright at Ubiquity.

Your Role:

We are looking for a People Technology Associate who can work effectively in a rapidly expanding work environment. The ideal candidate is a detailed-oriented, self-motivated team player, who enjoys working in a challenging and fast-paced environment. We are looking for a highly motivated professional with exceptional customer service skills to come join us.

• Maintain personnel records (201 files) and audit the onboarding documents vs Workday records.
• Ensure HR data integrity and resolve missing data issues with manager, employee or HR POC.
• Review for accuracy all data entry Workday transactions against source documents for accuracy to include typographical and numerical entered data.
• Acts as an auditor on related HRIS transactions, ensuring business process steps are followed and approvals are timely worked on.
• Provide support for any Workday enhancement request by performing smoke test and capturing issues
• Researches and resolves concerns with minimum supervision based on experience and judgment.
• Perform transaction “walkthroughs” in support of internal or external audit requests.
• Communicate effectively to internal and external customers on Workday transaction procedures
• Process Employee Verification requests
• Other tasks and projects that may be assigned by the immediate supervisor
  
  

Requirements

• Education: Associate's or Bachelor’s Degree in Business, Technology, HR, or related field preferred or equivalent experience.
• Previous Experience: At least one (1) year or more of clerical office experience with complex job duties required.
• HRIS database required.
• A minimum of three (3) years or more of computer experience preferred
• A minimum of 1-2 years of Workday experience preferred.
• Meticulous attention to detail.
  
  

What We Do.

Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual, end-to-end solutions for customer experience management, back-office/risk operations, and business transformation.

Come as U are, because U Matter at Ubiquity.

We’re committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, or disability, we believe that we’re at our best when everyone can contribute their ideas and feels free to be their most authentic self.