People & Culture Coordinator

About Us

As a market leader in Business Process Optimisation and IT services for over 20 years, Canon Business Services Centre Philippines helps organisations optimise, automate, and transform their operations, setting them up for greater growth. We work collaboratively with customers to get the results they want, delivering bespoke solutions designed to meet and exceed their business needs, overcoming challenges, and freeing them up to focus on what sets them apart.

We’re trusted by industry leaders because of our dedicated customer focus, and agile approaches to solving our clients’ key challenges. With a commitment to delivering the best service management experience possible, many clients have partnered with us for more than a decade. The solutions we deliver are reliable, scalable, and cost-effective, helping customers to not just get ahead but stay ahead.

When you join Canon Business Services Centre, you’ll find a rewarding culture that values you. You’ll be empowered to focus on your career progression and turn your goals into reality as an integral part of the group’s success.

About the Role

The People & Culture Coordinator will ensure an efficient and successful shared administrative service for Canon Australia and New Zealand, while providing support to the whole People and Culture team.

The role will be assigned the following responsibilities:

• Handle HR Help Desk and HRConnect requests efficiently, delegating tasks as needed;
• Respond to queries in the HR Advisory mailbox, escalating when necessary;
• Prepare and distribute HR letters (e.g., service anniversaries, probation, contract changes) promptly;
• Maintain employee files, contracts, and HR records;
• Ensure the accuracy and security of the HR Information System;
• Process pre-employment checks (Criminal, Visa, etc.);
• Verify onboarding documents;
• Update internal contacts with IT Department coordination;
• Support recruitment by posting job ads, updating platforms, and assisting with phone screenings;
• Manage recruitment systems, ensuring all avenues are up to date;
• Process applications, including interviews and reference checks;
• Ensure all roles have position descriptions and follow up when needed;
• Comply with HR policies and highlight improvements for HR and recruitment processes;
• Produce monthly and ad hoc reports as needed.

Qualifications

• Tertiary qualification
• At least 1-2 years’ experience in HR related field
• Knowledge and exposure to a range of HR issues and practices especially in HR administration and Recruitment preferred
• Knowledge of general HR practices

If this sounds like you, we’d love you to apply!

We believe in the power of an inclusive and diverse workforce. We trust you will bring your authentic self to work, and we will focus on making sure that together, we make a strong contribution to the broader community in which we operate. Where possible, flexible working arrangements are the norm, as we know a better work-life balance can improve your motivation, performance, and productivity.

As an equal opportunity employer, all applicants will be considered. Benefits/perks may vary depending on the nature of your employment with Canon Group and the country where you work. All applicants must be eligible to work in the country they are applying to at the time of application.

Looking to join this diverse team? Apply online now.

Successful applicants will be notified of next steps.