People and Culture Operations Specialist

Discover your 100% YOU with MicroSourcing!

Position: People and Culture Operations Specialist

Location: Aseana City / MOA / Ortigas

Work setup & shift: Hybrid | Shifting Schedule

Why join MicroSourcing?

You'll Have

• lCompetitive Rewards:Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• lA Collaborative Spirit:Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• lWork-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• lCareer Growth:Take advantage of opportunities for continuous learning and career advancement.
• lInclusive Teamwork:Be part of a team that celebrates diversity and fosters an inclusive culture.
  
  

Your Role

The People & Culture Operations Specialist is an integral member of the People & Culture (P&C) team,

responsible for providing support in various P&C operational functions. This non-supervisory role plays a

crucial role in maintaining HR processes and assisting with day-to-day HR operations.

Main Activities And Responsibilities

The People & Culture Operations Specialist will be responsible for the following across Probe CX:

Employee Onboarding

• Responsible for the receiving the pre-employment requirements from the new hire POC and follow-up with operations the remaining pre-employment requirements not yet submitted by the new hire within 30 calendar days
• Responsible for receiving the company and government benefits applications of the employees.
• Checks the completeness of the documents and attachments as well as checking the application form Benefits Administration
• Provides feedback to the employees regarding the status of their company and government benefits applications
• Handles timekeeping such as PTO monitoring
• Does timekeeping reports for payroll purposes
• Handles attendance processing such as processing approved AMRs
• Submits a summary of new hires, attrition, Employee Action Forms (EAFs) to P&C Manager or P&C Officer for consolidation
• Liaise directly with line managers and supervisors regarding timekeeping, benefits and labor relations concerns of the employees Employee Relations
• Review the NTEs and decision memos of those cases that are class A-C. Guides the Client Experience team in using the proper COC provision based on the incident/ case
• Prepares the NTE and decision memos for those class D offenses
• Ensure due process is being observed in all labor cases especially for terminable cases
• Handles exit process of separated employees. Assign online exit interview, conducts exit interview and then signs on the clearance of the employee
• Send outs reminders for end of contract for project employees
• Send out reminders for those due for 3rd and 5th month appraisal for those due for regularization Records Management
• Maintains employees 201 file such as filing of employees 201 file documents and retrieving the documents from the 201 files Employee Engagement
• Help out with the Employee Engagement Unit in terms of implementation of company and site events
  
  

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply