Pathway Specialist

Edunation (www.edunation.co), established in 2017, is the leading provider for students aspiring to live and study in Finland. Now a part of the Keystone Education Group (KEG), we have grown into a global company dedicated to connecting universities and educational institutions with students, ensuring they find the right opportunities to further their education.

We offer a comprehensive range of programs, from pathway studies to full degree courses, designed to make education accessible and straightforward. Our programs empower students worldwide to develop their skills and achieve their dreams of studying and living in Finland. We specialize in facilitating successful applications to our partner universities and vocational schools in Finland and other European countries.

Who are we looking for?

We are looking for a dynamic individual who is proactive, self-driven, and skilled at solving problems. If you can adapt quickly to new situations while demonstrating sound judgment, we want to hear from you! Attention to detail and effective time management are essential. If you enjoy collaborating with a friendly team and appreciate the flexibility of working from home, this could be the ideal opportunity for you. Experience in digital marketing, counseling, or teaching (especially with an English major) would be a valuable addition to our team.

What will be the tasks?

• Support the processing of student applications by developing processes to ensure smooth and timely operations, coordinating program admissions services, conducting interviews, calling students, and handling related tasks.
• Help with the creation, evaluation, and presentation of program-related reports.
• Conducting interviews to assess the English skills of students, evaluating pathway program related interviews, and conducting one-on-one meetings with students to comprehensively review their academic progress.
• Become a core of the program's overall support system.
• Developing our networking and counseling process.
• Participating in online and in-person student recruitment counseling sessions.
• Establish and maintain close, interpersonal working relationships with students, partner universities, and agents. (Sales & Networking)
• Responding to student applicants' queries via email, social media channels, and other tools.
• Use customer service skills for the benefit of the students - Assisting our students with their Finnish residence permit applications/queries.
• Participating to study abroad events.
• Participation in regular online meetings set by the Edunation Team
• Participation in a once or twice a month team meeting in Makati or another dedicated place is required.
• Performs other related duties as assigned.
  
  

What is your background?

Required Qualifications:

• Proactive and self-driven, with a strong sense of initiative.
• Strong problem-solver with sound judgment.
• Quick learner who adapts smoothly to new systems, work tools, and processes.
• Skilled in time management and detail-oriented.
• Open-minded and friendly team player who enjoys collaboration.
• Able to work independently with little supervision.
• Would love to work with an international team in the comfort of your own home.
  
  

Preferred Qualifications:

• At least 2 to 4 years of experience in Customer Service or as an Administrative
  
  

Specialist.

• Professional proficiency in written and spoken English.
• Currently residing in Metro Manila or nearby areas.
• Ability to work independently in a remote team environment.
• Passion for supporting students in their educational journeys.
• Experience in customer service, online administrative services, digital marketing or
  
  

counseling is a plus. Any of these will be considered valuable.

What we offer?

• Salary up to Php 25,000 (depending on your experience)
• Flexible working hours and remote working environment
• Government-mandated benefits to be paid on top of your basic salary
• Health benefits and individual HMO coverage
• Individual and team bonuses
  
  

Note: This position will be asked to start immediately once hired.