Part-Time Service Assistant
RCBC
Date: 2 days ago
City: Manila
Contract type: Full time
Job Summary
- Performs Teller and New Accounts related functions.
- May be assigned to different branches within the area wherein support for additional Service Assistants are needed.
- Performs assigned functions in accordance with the Bank’s Operations Manual (OM), Branch Circulars, Internal Policies and Procedures, and rules from external regulatory bodies (BSP/AMLC, etc..).
- Ensures proper processing of transactions to avoid possible losses/penalties.
- Keeps abreast of updates on the Bank and BSP policies as stipulated in the Money Laundering and Terrorist Financing Prevention Program (MLPP), Branch Circulars, required seminars/programs and adheres to said policies.
- Handles additional responsibilities if assigned to standalone Business Centers as stated in Bank Policies and/or the branch’s Operations Manual.
- Willing to be assigned in the following locations: Manila, Makati, Taguig, Ortigas, Baguio, Tarlac, La Union, Rosario, Calamba, Sta. Rosa, Naga
- Able to ensure efficiency on par with the Business Center's Service Standards (e.g., standard line wait, service time within acceptable turn around time, error-free processing of transactions, etc.).
- Can support in various process improvement and technology implementation on all systems being used in the branch and implements accurately in line with the prescribed policies and procedures of the bank.
- Capable in engaging to the business center's clients and offer an excellent customer service and experience.
- Works in a systematic manner to keep up with administrative functions delegated to him/her.
- Enrolled in a 4-year course/College student.
- Preferably enrolled in their 1st Year to 3rd Year level.
- Taking up a business or service industry oriented course will be an advantage.
- Able to work a minimum of 40 hours and maximum of 80 hours per month.
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